5 Things I've Learned At My First Job In The Restaurant Industry
Start writing a post
Food Drink

5 Things I've Learned At My first job in the Restaurant Industry

Even when every single booth is taken at the restaurant people will still ask for one, and then proceed to get upset at you when you tell them one is not available at the moment.

5 Things I've Learned At My first job in the Restaurant Industry

After starting my first restaurant job this summer I quickly learned the skills of customer service. I have found a new appreciation for people with jobs in hospitality and it has taught me a lot about myself and how to treat people. With that being said here are 5 things I have learned working in a restaurant.

1. It is difficult to deal with rude customers


I get it, we all want to enjoy our dining experience because we are using our hard earned money to enjoy a nice, delicious meal. But a little secret is: people who work in hospitality jobs are much more willing to accommodate your needs if you are nice to them. There is a lot going on behind the scenes of a restaurant so mistakes are inevitable, but choosing to handle these situations with mature and respectable attitude will make everyone's experience better.

2. Tables are just not good enough anymore


"Can I get a booth?" Being a host at a restaurant that has both booths and tables has lead me to the conclusion that people just hate tables. Even when every single booth is taken at the restaurant people will still ask for one, and then proceed to get upset at you when you tell them one is not available at the moment. Well, all I am going to say is, appreciate tables because they are the backbones of booths.

3. People think that tipping a server bad will "teach them a lesson"


We all know those people that think tipping their server poorly will result in better service the next time. And the truth is, no, no it will not. This server will just be pissed and will continue serving tables how they always do. I always think it is important to realize that there is a lot of things that happen that are beyond the servers control, such as how long food takes to cook. Just know that they are usually always doing their best.

4. Patience is not a virtue when people are hungry


People are very impatient when they are hungry, and I get it, so am I. But since working at a restaurant I understand the process that goes behind ordering food and understand that food does take time. Working in a restaurant has taught me how to have much more patience, both at other restaurants, and other aspects of my life.

5. Make reservations for large parties


Not only will you not have to wait for a table, but the host will not be running around trying to figure out where to seat you. It just makes everyones' lives easier.

Before working in the restaurant industry I was pretty oblivious to how much work goes on behind the scenes to create a happy and enjoyable experience for customers. I have since realized that there is so much that the customer does not know or see. I am writing this to hopefully open the eyes to someone to be more understanding of people's mistakes and appreciative of the generosity offered through hospitality jobs.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
​a woman sitting at a table having a coffee

I can't say "thank you" enough to express how grateful I am for you coming into my life. You have made such a huge impact on my life. I would not be the person I am today without you and I know that you will keep inspiring me to become an even better version of myself.

Keep Reading...Show less
Student Life

Waitlisted for a College Class? Here's What to Do!

Dealing with the inevitable realities of college life.

college students waiting in a long line in the hallway

Course registration at college can be a big hassle and is almost never talked about. Classes you want to take fill up before you get a chance to register. You might change your mind about a class you want to take and must struggle to find another class to fit in the same time period. You also have to make sure no classes clash by time. Like I said, it's a big hassle.

This semester, I was waitlisted for two classes. Most people in this situation, especially first years, freak out because they don't know what to do. Here is what you should do when this happens.

Keep Reading...Show less
a man and a woman sitting on the beach in front of the sunset

Whether you met your new love interest online, through mutual friends, or another way entirely, you'll definitely want to know what you're getting into. I mean, really, what's the point in entering a relationship with someone if you don't know whether or not you're compatible on a very basic level?

Consider these 21 questions to ask in the talking stage when getting to know that new guy or girl you just started talking to:

Keep Reading...Show less

Challah vs. Easter Bread: A Delicious Dilemma

Is there really such a difference in Challah bread or Easter Bread?

loaves of challah and easter bread stacked up aside each other, an abundance of food in baskets

Ever since I could remember, it was a treat to receive Easter Bread made by my grandmother. We would only have it once a year and the wait was excruciating. Now that my grandmother has gotten older, she has stopped baking a lot of her recipes that require a lot of hand usage--her traditional Italian baking means no machines. So for the past few years, I have missed enjoying my Easter Bread.

Keep Reading...Show less

Unlocking Lake People's Secrets: 15 Must-Knows!

There's no other place you'd rather be in the summer.

Group of joyful friends sitting in a boat
Haley Harvey

The people that spend their summers at the lake are a unique group of people.

Whether you grew up going to the lake, have only recently started going, or have only been once or twice, you know it takes a certain kind of person to be a lake person. To the long-time lake people, the lake holds a special place in your heart, no matter how dirty the water may look.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments