It's Time To Treat Female Customer Service Employees With Respect
Start writing a post
Politics and Activism

It's Time To Treat Female Customer Service Employees With Respect

Women in the workplace should be treated with respect—they’re the ones who are helping you.

It's Time To Treat Female Customer Service Employees With Respect
Tim Mossholder

It’s around 8 p.m., and I have just under three hours left of my work shift at Publix. It’s a bagging shift, so it’s not too bad. I happily talk with the customers: the mom of three who’s clearly relieved when her kids get free balloons to help calm them down; the college couple buying two mountains of ramen; the coupon lady that buys three years’ worth of detergent in a single night, who somehow only spends $23.19.

I make runs to replace broken eggs, figure out sales misunderstandings, and help customers to their cars. Just a normal night at Publix.

I love my job. But there are times when I’m reminded that the workplace isn’t always so positive—not for a woman.

With just under three hours left of my shift, a pair of college-aged guys come through my line. They’re clearly getting ready to party: It’s Cinco De Mayo, they’re buying two large crates of Corona and a bottle of margarita mix each, and they both ask for a wad of cash for whatever is in store for them.

I start chatting with them. I ask them how their day was, if they’ve had a good weekend so far, and what they had planned for the night. They respond with, “Isn’t it obvious what we’re doing tonight?”

Well, yes, but I’m just trying to be friendly.

Then, they start asking questions. What am I doing tonight? What time do I get off? Am I interested in joining them at their “Drinko De Mayo” party tonight? They promise, after all, to show me a good time.

“No, thank you,” I reply simply. I had to wake up early the next morning and I don’t like going to parties. The guys were giving off a bad vibe already, and I had no desire to spend any more time with them then needed.

“Wow, okay bitch,” the first one snapped.

I responded by glaring at them for a moment before leaving to work at another register that needed my help—they could get their own bags.

Customer service isn’t always positive—not for a woman.

This experience is not the worst thing that has ever happened to me, and it’s certainly not the worst thing that’s happened to a customer service employee. But I give this as an example, because it highlights so many things that are wrong with society, and because through reading this, I’m hoping that you, the reader, can help lead the change that makes society better, safer, and happier. Because if not you, then who?

There are four fundamental problems with situations like these. The first problem is that the men who bring about these situations have a lack of respect for the women that are working. Whether it is because they are the ones being served, or because they grew up with a lack of respect for women, does not negate the fact that this is unacceptable behavior. Anyone in the workplace should be treated with respect—they’re the ones who are helping you. And if you’re not giving that respect to a worker because they are female, then your sexism is what is perpetuating a culture that thrives on oppression.

The second problem is that the men who cause these situations expect what they want from a woman to be given to them, no questions asked. This is because traditionally, men, whether consciously or unconsciously, are taught that they deserve access to our time, attention, and even our bodies—when this is simply not true. Women reserve the right to either give or keep our time, attention, and bodies, just as men do.

The third problem is that when denied by a woman, these men believe it is OK to be verbally abusive. Rather than respect a woman’s answer, these men prefer to use intimidation, abuse, and degradation to assert their dominance in the situation. Because they don’t have enough respect for a woman to understand that “no” does not mean, “I’m attempting to take power away from you,” they decide to overcompensate through means taught to them over centuries of misogyny.

The fourth problem is that men are not taught that this isn’t okay. There are no education classes in school in which boys are taught to treat women with respect (like any human should be treated), but girls are constantly taught in the public education system to not sit a certain way, to not show their shoulders or their bra straps or to not talk to boys in a way because it’s impolite, distracting, or not submissive. There aren’t enough social situations in which men are encouraged to treat a woman as his equal rather than an object to be desired.

A change needs to be made. And you need to help that change foster and grow. You can do so by treating women with respect, especially those who are working to help you. You can do so by understanding that women have every single right to decide whether or not to give you time or attention. You can do so by not being abusive, but instead, accepting, encouraging and empowering. You can do so by advocating for women’s equality and spreading awareness in social situations that should be altered.

Essentially, make the change by being a good person. Treat female customer service employees with respect. Treat women with respect. It’s really not that hard.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.

6 Things Owning A Cat Has Taught Me

This one's for you, Spock.

6 Things Owning A Cat Has Taught Me
Liz Abere

Owning a pet can get difficult and expensive. Sometimes, their vet bills cost hundreds of dollars just for one visit. On top of that, pets also need food, a wee wee pad for a dog, a litter box with litter for a cat, toys, and treats. Besides having to spend hundreds of dollars on them, they provide a great companion and are almost always there when you need to talk to someone. For the past six years, I have been the proud owner of my purebred Bengal cat named Spock. Although he's only seven years and four months old, he's taught me so much. Here's a few of the things that he has taught me.

Keep Reading...Show less

Kinder Self - Eyes

You're Your Own Best Friend

Kinder Self - Eyes

It's fun to see all of the selfies on social media, they are everywhere. I see pictures with pouty lips, duck lips and pucker lips. I see smokey eyes, huge fake lashes and nicely done nose jobs, boob jobs and butt lifts. Women working out in spandex, tiny tops and flip flops. I see tight abs and firm butts, manicured nails and toes, up dos and flowing hair. "Wow", I think to myself," I could apply tons of make-up, spend an hour on my hair, pose all day and not look like that. Maybe I need a longer stick!"

Keep Reading...Show less

Rap Songs With A Deeper Meaning

Rap is more than the F-bomb and a beat. Read what artists like Fetty, Schoolboy Q, Drake, and 2Pac can teach you.

Rap artist delivers performance on stage
Photo by Chase Fade on Unsplash

On the surface, rap songs may carry a surface perception of negativity. However, exploring their lyrics reveals profound hidden depth.Despite occasional profanity, it's crucial to look beyond it. Rap transcends mere wordplay; these 25 song lyrics impart valuable life lessons, offering insights that extend beyond the conventional perception of rap music.

Keep Reading...Show less

21 Drinks For Your 21st Birthday

Maybe don't try them all in one day...

21 Drinks For Your 21st Birthday

My 21st birthday is finally almost here. In honor of finally turning 21, I thought I'd share 21 fun drinks since it's finally legal for me to drink them.

Some of these drinks are basic, but some of them are a little more interesting. I thought they all looked pretty good and worth trying, so choose your favorites to enjoy at your big birthday bash!

Keep Reading...Show less

Ancient Roman Kings: 7 Leaders of Early Rome

The names and dates of the reigns of the first four kings, as well as the alternation of Sabin and Latin names, are more legendary than historical. The last three kings, of Etruscan origin, have an existence which seems less uncertain.

inside ancient roman building
Photo by Chad Greiter on Unsplash

It is evident that all this is only a legend although archeology shows us little by little that these kings if they did not exist as the ancient history, describes them, have at least in the very Outlines were real as chief of a shepherd’s tribe. The period when kings ruled Rome could estimate at 245 years.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments