My Experience With AT&T GoPhone

My Experience With AT&T GoPhone

And how my number was stolen.
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Late last December, my husband and I decided to ditch our Verizon plan because we kept having issues. It was like every other month, our bill would either drastically go up or they wouldn’t take the scheduled payment out on time. And of course when they wouldn’t take the scheduled payment out on time, other random things would come out of our bank account and Verizon would come out two weeks later at the most inopportune time. Between the price hiking and unreliable payment service, we were spending entirely too much money on two cell phones. So we decided we needed change.

My husband has a phone through his work, so in reality, we only needed one cell phone. My brilliant plan was to get some type of prepaid phone. It seems like most major networks have their own types of prepaid phones, most at a reasonable price and reasonable monthly plan. Since I was completely done and burnt by Verizon, I ran out and got me a cheap AT&T Go-Phone. It was a $70 phone that requires at least a $45 monthly refill. With the $45, I get unlimited data with the first four GBs being high speed, unlimited texting and calling. For a person who stays at home majority of the time, data isn’t that big of a deal for me and texting is what I do most. So $45 goes a long way. The whole point in having a cell is being able to leave the house and be reachable.

I have had virtually no problems. I wanted to buy a cheap phone to start with because I wanted to see just how reliable AT&T is for the locations I go to most often. So far, no reception issues in just about any part of Rutherford, Cheatham or Davidson counties. There are some shady spots in Ashland City, TN, but no major carriers reach in those spots yet. I have also traveled to parts of Williamson and Bedford counties with no issues. AT&T is branded as one of the major carriers, rated with Verizon.

Even though I was going with the cheapest smartphone I could find with the cheapest available monthly refill, I was also thinking about durability. Turns out, the Samsung Express through AT&T GoPhones is extremely durable. My child has thrown it with a case across the floor at McDonald’s and it survived with no cracks or scratches. My Samsung Galaxy S6 through Verizon was thrown on the floor with no case and was shattered. So far, my little $70 has lasted three months with no damage what so ever. I have also thrown it against the wall with all my might out of sheer anger.

This past week has been a pretty miserable week for me. Someone STOLE my phone number. I know, strange, but it happened. On Tuesday, February 7th, I received a call from my husband on 1:55 p.m. I let him go for whatever reason, and by 2:10 p.m., my phone lost all network. I had ten days left in my billing cycle, perfect reception and had restarted my phone several times. After figuring out how to hook up my landline phone to our modem, I called AT&T’s customer service. Turns out, someone canceled my number.

Not only did someone cancel my number without my knowledge, they also canceled the port with AT&T and registered it with Metro PCS. For about 24 hours, my heart was racing. If someone could steal my number without my knowledge in less than fifteen minutes with the phone in my hand, what else could someone do? I began wracking my brain, just trying to figure out how someone could be that slick, that smooth and somehow do it legally? According to customer service, the only way that someone could do that is if the person had the pin number to the account connected to that phone number. I had been got.

I went back and forth AT&T and Metro PCS for a full 48 hours. I was being thrown between different customer service reps, most of which didn’t speak English and even then, they kept pushing me to the next customer service rep because they had no idea how to get my phone number back. One rep said that there was literally nothing she could do and she could not refund me for the ten days left in my account. Another rep said that I shouldn’t have given out my private information to anyone. And another rep said that he was incredibly sorry, but he would be more than happy to get me a new line, with me paying a full month. Needless to say, I was emotionally and mentally exhausted after talking to at least ten different reps in 48 hours. Total time talking on the phone trying to resolve the issue would amount to somewhere around ten hours.

At the end of 48 hours, I accepted defeat. I was eventually credited for the ten days left in my billing cycle, given a new SIM card and new phone number. The first thing I did was text my old number. I texted a heartfelt message saying that while I didn’t know who they were, I’m sure they’re a nice person and to be anticipating texts for me, seeing as I wasn’t expecting my number to be stolen. They kindly let me know that they didn’t steal the number, but that it was their phone number assigned to them in October. They had gone on a trip somewhere where AT&T didn’t pick up and switched over to Metro PCS. When they came back home, they took their new Metro PCS cell phone and brought their old AT&T number back by using their pin and account.

I was never able to fully register my phone number because it was already registered to someone else. I vaguely remember not being able to edit any info on the account or being able to access it. I figured that somewhere along the line, I had messed up somewhere. Turns out, with me not being able to register it with my info, someone was able to take their number back after not using it for about two months. The fine print says that you have sixty days to do something with your account or you will lose your number. It doesn’t say anything about what happens when someone else gets assigned your number. So somehow, this person gets to take back their phone number that they didn’t use for over two months and I have to get a brand new number. AT&T needs to get on their game and figure out a way to prevent this from happening again. Can you hear me now?

Cover Image Credit: AT&T

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To The Boy Who Will Love Me Next

If you can't understand these few things, leave before things get too involved
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To the boy that will love me next, I need you to know and understand things about me and my past. The things I have been though not only have shaped the person I’ve become, but also sometimes controls my life. In the past I’ve been used, abused, and taken for granted, and I want something real this time. The guys before you were just boys; they didn’t know how to treat me until it was too late. They didn’t understand how to love me, until I broke my own heart. Before you truly decide to love me I want you to understand these things.

When I tell you something, please listen.

I’m my own person, I want to be loved a certain way. If I ask you to come over and watch movies with me please do it, if I ask for you to leave me alone for a few hours because it’s a girl’s night please do it. I don’t just say things to hear my own voice, I say things to you because it’s important to my life and the way I want to be loved. I’m not a needy person when it comes to being loved and cared for, but I do ask for you to do the small things that I am say.

Forgive my past.

My past is not a pretty brick road, it is a highway that has a bunch of potholes and cracks in it. I have a lot of baggage, and most of it you won’t understand. But don’t let my past decided whether you want to love me or not. My past has helped form who I am today, but it does not define who I am. My past experiences might try and make an appearance every once in a while, but I will not go back to that person I once was, I will not return to all that hurt I once went though. When I say those things, I’m telling the complete and honest truth. I relive my past every day, somethings haunt me and somethings are good reminds. But for you to love me, I need you to accept my past, present and future.

I’m just another bro to the other guys.

I have always hung out with boys, I don’t fit in with the girl groups. I have 10 close girlfriends, but the majority of my friends are guy, but don’t let this scare you. If I wanted to be with one of my guy friends I would already be with him, and if you haven’t noticed I don’t want them because I’m with you. I will not lose my friendships with all my guy friends to be able to stay with you. I will not cut off ties because you don’t like my guy friends. I have lost too many buddies because of my ex-boyfriends and I promised myself I wouldn’t do that again. If you don’t like how many guy friends I have you can leave now. Don’t bother trying to date me if you can accept the fact I’m just another bro.

I might be a badass, but I actually have a big heart.

To a lot of people I come off to be a very crazy and wild girl. I will agree I can be crazy and wild, but I’m more than that. I’m independent, caring, responsible, understanding, forgiving, and so such more type of woman. Many people think that I’m a badass because I don’t take any negatively from anyone. Just like we learned when we were younger, “if you don’t have anything nice to say, don’t say it at all.” Most people can’t do that in today’s world, so I stick up for myself and my friends. I don’t care what anyone thinks about me, or their option on how I live my life. The only thing I care about is being able to make myself happy. Even though I’m an independent woman, understand that I do have a big heart. Honesty when I truly care for someone I will do just about anything they ask, but don’t take advantage of this. Once you take advantage of this part of me, all respect will be lost for you.

I’m hard to love.

Sometimes I want to be cuddle and get attention, and sometimes I don’t want you to talk to me for a couple hours. Sometimes I want you to take me out for a nice meal, but sometimes I want a home cooked meal. Every day is different for me, sometimes I change my mind every hour. My mood swings are terrible on certain days, and on those days you should probably just ignore me. I’m not easy to love, so you’ll either be willing to find a way to love me, or you’ll walk out like so many others have.

I’m scared.

I’m scared to love someone again. I’ve been hurt, heartbroken, and beat to the ground in my past relationships. I want to believe you are different, I want to hope things will truly work out, but every relationship has always ended up the same way. I’m scared to trust someone, put my whole heart into them, just to be left and heartbroken again. I sick and tired of putting my whole body and soul into someone for them to just leave when it is convenient for them. If you want to love me, understand it won’t be easy for me to love you back.

When “I’m done.”

When I say “I’m done” I honestly don’t mean that I’m done. When I say that it means I need and want you to fight for me, show me why you want to be with me. I need you to prove that I’m worth it and there’s no one else but me. If I was truly done, I would just walk away, and not come back. So if I ever tell you, “I’m done,” tell me all the reasons why I’m truly not done.

For the boy who will love me next, the work is cut out for you, you just have to be willing to do it. I’m not like other girls, I am my own person, and I will need to be treated as such. For the boy that will love me next, don’t bother with me unless you really want to be with me. I don’t have time to waste on you if you aren’t going to try and make something out of us. To the boy who will love me next, the last thing I would like to say is good luck, I have faith in you.

Cover Image Credit: Danielle Balint

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Smartphones Have Become Our Generation's Most-Loved Distraction

It's time to address your scrolling habits.

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When was the last time you truly connected with someone, face to face, with no distractions? How often do you find yourself grabbing your phone and mindlessly checking all of your social platforms? In a society overwhelmed with media and concerns about our online presence, it is hard for us to break away and spend more time in reality.

We depend on our phones. They get us through traffic, boring bus rides, and long walks to class. This dependence could possibly be decreasing our ability to form true social connections. I believe media and technology can strengthen connections in a broader sense, but they can also cause us to fail at interacting with the people and the issues around us.

Our phones can cause us to miss out on life. Before smartphones, casual conversation was tolerated. As a kid, I would spend endless hours running around outside with friends, creating our own entertainment. Changes in technology lead to changes in society, so it makes sense that the way we interact with one another has also changed.

According to a study completed in 2014, the development of cell phones has actually ruined our social skills. We are likely to mind our own business, stay within our social bubble, and follow up with our areas of interest on our little devices. This dependency, in a way, creates isolation. Instead of smiling at strangers or getting to know our classmates, we pour our attention into our screens. Are our communication devices creating an anti-social environment?

Smartphones prove to be distractions in everyday life. It is easy to fall into the trap of constant scrolling, avoiding real-life responsibilities and opportunities. We repeatedly check our phones within a given hour. It is hard to study with a phone just sitting out on a desk because our eyes and brains have become conditioned to crave our smartphones. The more time you spend scrolling through feed, the harder it is to go without it. There is always that small urge to catch up on the latest news or posts.

Media's influence on our minds can be draining as well. What you fill your head with has a tremendous impact on your mood and wellbeing. Think of all the comparison felt upon looking at Instagram posts. How do you mentally feel after sitting on your phone for an hour? Everything from the images we see to the tweets we read filter through our brain. If checking your phone is the first thing you do in the morning, then you have already started your day by filling it with negativity and countless amounts of images, possibly influencing your mood and thoughts.

However, not everything on the internet and social media are negative. They are both resourceful tools. Without a doubt, our phones serve as an outlet to communication and creativity, linking us to the outside world. But when we let it infiltrate our reality or become our obsession, we are directed away from forming deeper, meaningful relationships with the people around us.

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