Recently, American Airlines has shaken social media as released videos have revealed the cruel treatment of some of the passengers on board in two different situations.
David Dao, a 69 year old physician, who was recently dragged off a United Airlines flight, has shaken much of the public about this ridiculous incident. A few weeks later, another passenger of a United Airlines flight, was struggling with her baby stroller with one of the other attendants on board. Now the two victims are teaming up to work together and get justice for the United Airlines fiasco.
According to CNBC, “"I think corporate America needs to understand that we all want to be treated in the same manner with the same respect and the same dignity that they would treat their own family members. If they do that, wouldn't it be great? So, will there be a lawsuit? Yeah, probably," attorney Thomas Demetrio said during a press conference on Thursday.”
Oscar Munoz, United Airlines CEO, reportedly apologized to the passengers of the incident by saying, “I want you to know that we take full responsibility and we will work to make it right."
While the CEO and the company continue to thoroughly research the investigation with lawyers on stand by, another dreadful incident occurred recently this past Friday concerning a woman, her baby, and a stroller.
According to FOX News Travel, “An American Airlines employee allegedly took a stroller from a woman boarding Flight 591 from San Francisco to Dallas Friday, and knocked her with it while she held a baby in her arms.The initial reported confrontation was not in the video, but a passenger on the flight out of San Francisco said the employee “violently took a stroller from a lady with a baby” and hit her, “just missing the child.” The airline announced the worker was removed from duty.”
American Airlines replied with a statement saying, “We have seen the video and have already started an investigation to obtain the facts. What we see on this video does not reflect our values or how we care for our customers. We are deeply sorry for the pain we have caused this passenger and her family and to any other customers affected by the incident. We are making sure all of her family's needs are being met while she is in our care.”
Now the two are teaming up to get justice for the fiasco.
According to Fortune’s Travel section, “Attorney Thomas Demetrio is now working with the woman involved in the incident after she reached out to the lawyer, according to NBC. Demetrio says that his newest client was worried her child would be injured in the confrontation. He also said that he is not working on settlement negotiations and that he feels his client is past the stage of a face-to-face apology making a difference.”
While these recent cases concerning United Airlines are still under investigation the two videos have caused uproar all over the world. More and more people are becoming outraged at how Dao and this poor woman were handled by security and the American Airlines staff.
