"The customer is always right." HAHA Whoever said that has clearly never worked in fast food a day in their life. More like the customer is never right. I started working in fast food my junior year of high school and I am still currently working for Culvers as a senior in college.
Culvers is home of the butterburger and delicious custard, and no our butters don't have butter in them. The bun is buttered then toasted, come on people, we aren't trying to give you a heart attack. During the six years that I have worked in fast food I have come across some really stupid questions and really annoying customers. This is just a few ways your are pissing off fast food workers everywhere.
1. Not coming inside the restaurant when you have never been there before.
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Nothing drive us fast food workers more crazy then when we greet you in drive thru and we hear "I've never been here before, can you give me a minute?" Please come inside and we will be glad to help you at the counter and give you all the time you need.2. Screaming or Whispering through the Drive Thru speaker.
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Seriously I can hear you just fine you don't need to scream. The only exception is if you have a huge diesel truck and you refuses to turn your engine off. And seriously if I keep asking you to repeat yourself its not because I'm deaf, its because you WONT speak up. Your food is going to be all messed up if you don't speak louder.3. Complaining that you have to pull forward
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Culvers isn't like every other fast food place where we always have food made and can get it to you immediately. Our food is made to order, which means that burger doesn't hit the grill until you ORDER it. So its going to take longer than two minutes to get you your food so calm the hell down and just pull forward.4. Demanding your Senior Citizen discount after I already finished your order and you got your receipt.
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"Umm did you give me the senior discount?" No? Well you better ring up my order again so I can get about 20 cents back. Oh and make sure you demand to see a manager because I am just the worst employee ever.5. Ordering Gluten Free anything
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Okay I know that some people are really allergic to gluten and can't have it or they will die or something. But seriously when you order a gluten free burger but get a side that isn't gluten free I want to lose it especially if its in the middle of a rush.6. Is there ketchup in the bag?
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Did you ask for it when you ordered? Then no there isn't but let me go get you some and waste even more time of my life. If I ask you if you need ketchup and you say no, like seriously we aren't charging you for it. We're just trying to actually make sure it makes it in the bag to avoid this very situation.7. Ordering enough food for a small army and asking for it to go.
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Someone has to bag all that food and its gonna be me and I'm going to cry myself to sleep if you ask if everything is in the bags.8. Demanding to see a manager even though I have explained the situation a million times.
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One time I had to explain to a lady six times why her drink was rang up separately even though it came with the meal, only to call over the manager and have her say the exact same thing I did.
