In high school, I worked at a restaurant as a hostess and it taught me a lot about myself and the public. Working in a restaurant is the ultimate customer service experience, as you work with hangry people and have to diffuse tense situations. Here are 10 things only people who have worked in a restaurant will understand:

1. "You told me my wait time is 20 minutes. It has been 20 minutes."

Wait times are an approximation, not an exact science. Thus, we do not always get them right.

2. "Can I have a booth?"

Of course, you have to sit a customer where they want but requesting a booth often messes up the rotation of servers.

3. Non-slip shoes

A staple of the food industry to make sure employees do not fall in the kitchen, but also the ugliest shoes known to mankind.

4. "People who came in after we did got seated before us."

Usually, when this happens it has to do with party-size and we simply do not have a table big enough for one particular party.

5. The love-hate relationship with reservations

Not having reservations leads to long wait times, but having reservations leads to open tables and sometimes no-shows.

6. Working holidays

Restaurants are busier on holidays because everyone has off except the restaurant employees. Fun!

7. Customers coming in 5 minutes before the restaurant closes

Walking in 5 minutes before a restaurant closes honestly sucks for the staff because it delays their closing duties.

8. Having to always wear your hair back

Sorry, my hair looks better down.

9. Not being able to understand customers over the phone

Hello? Sorry, can you repeat that? Sorry, what?

10. Rainy days = long wait times

Wait times increase even more when it rains because people decide to sit at their tables for 2 hours.