Food service is a glorious, minimum wage-earning, tiring part time job that we've all had to suffer through at some point in our lives. I've had the pleasure of working as a waitress, a hostess, and a server at some point in the past few years and it has given me some great stories and some not-so-great memories.
Who is better to describe the many faces that you wish that you could make while working than the one and only Jim Halpert?
1. When it's five minutes until closing and people walk in:
Yes, we close at 10:00. No, that does not mean that you should walk in at 9:55. We've probably already cleaned the grill, wiped down all of the tables, and refilled the condiments. Please don't mess this up for us.
2. When people snap their fingers to get your attention:
Weirdly enough, my name tag says "Hello, my name is Rachel" and not "I am a dog." Please just grab me as I walk by and use basic manners or I might snap your fingers off your hand.
3. When your manager tells a customer the same thing that you just did:
It's almost as if I know the policies at the establishment where I work. That's crazy, right? Even though it may sometimes work to call the manager to get your way, I have had my manager and the owner of the restaurant that I work at defend me when a customer was being unnecessarily rude.
Actually, the way that story ends is that, eventually, the owner ended up kicking a man out because he refused to cooperate with the staff.
4. When someone is actually nice to you:
This might be a bit dramatic, but there are very few times when a customer who is not a regular is genuinely nice to servers. Just remember that a simple thank you goes a long way.
5. When you get a little or no tip on a large order or a large party:
I understand that maybe I didn't offer what you consider the best service or maybe money is tight right now, but servers make very little money without tips. Anyway, why are you out for lunch if you can't tip?
After working in food service for so long, even if the service that I get is not the best, I still give servers some kind of tip. People depend too much on tips to not give at least 10 percent.
6. When parents won't control their children:
I promise you that no one in the restaurant wants to hear your kid screaming. If you don't want to parent your own kids, do not expect the restaurant staff to do it. So, if your seven-year-old with an iPhone 6S is complaining about the lack of wifi (true story), they are throwing crayons on the ground, or they are tearing the coloring books apart, please don't get mad if someone asks you to control your kid.