1. You are responsible for yourself.

I was kind of nervous starting this book because I didn't want it to be "oh, this person is awful, and you're just the poor victim!" It isn't like that at all. One tip I found very powerful in this book is that the Scrooge in your life is not in control of how you feel; you are. You can choose to be angry and pout, or you can be a mature adult and move on. You have that power!

2. Sometimes, it's best to avoid the problem.

There is a simple solution to dealing with some people: avoid them. This can be difficult if it's a family member or coworker, but there are still ways to avoid confrontations. You may think you can handle another encounter with this person or that you have no choice, but there are times when you just need to give yourself a break! Some battles aren't worth fighting. Even if you need to avoid this person just for one day, you'll have an entire day away from that stimulus.

3. Be open.

There are some people you may have to avoid while there are others you need to be honest with. If the Scrooge doesn't even realize they're hurting your feelings, then they'll keep hurting you. You can only blame yourself if you don't try anything. You can't blame someone if you don't tell them what's wrong.

4. Don't get angry too.

Fighting fire with fire just makes for a bigger fire. If you respond angrily, you'll just get more anger as a response. Stay calm and respectful, even if the other person isn't improving their mood. Remember, your feelings are your responsibility, and theirs are theirs.

5. Be positive.

If you put negative in, you get negative out. Don't spend hours accusing a person of being mean if they haven't done anything yet! Instead of entering a situation assuming that someone will do their worst, try and give them the benefit of the doubt. You may just surprise yourself and save yourself a headache.