working at a shoe store
Start writing a post

9 Things Shoe Store Employees Wish Their Customers Knew

Especially because most of it is common sense

girl shoe shopping

Retail in itself can be extremely frustrating for its employees. The customers who don't understand the return policy, extended holiday hours, and continuously cleaning up after people can take it's toll on you. Working in a shoe store has opened my eyes to just how messy and careless people can be. If you work in a shoe store, you can totally relate to these things.

1. We know we don't carry a lot of inventory for larger sizes

And we're very sorry for this inconvenience! Believe me, if it meant I didn't have to hear your complaining and shy away from your glares, I would carry every single shoe in every single color in larger sizes. But the truth is, not a lot of people have a large shoe size, which means the company would be wasting money having an overabundance of larger sized shoes than the average size 6-8.

2. Please put the shoes back in the box where you found them

Nothing is more frustrating, blood-boiling or terrifying than finding a box with no shoes in it, or a box with one shoe in it. And on rare occasions, I've even found boxes with 3 shoes in it. I don't understand why, but please, just put it back the way you found it! Nothing is more tedious than cleaning up the same messes all day.

3. Yes, it still costs money, even if there isn't a price tag on it

I know this is a wacky concept to comprehend, but shoes have those little labels on the inside with a lot number for this very reason. Between shipment, stocking, people trying the shoes on, tags and stickers can fall off easily. That's why they're stamped or stitched onto the inside of the shoe so your sales associate can accurately ring in your item. So yes, it still costs money.

4. Do NOT walk into our store 5 minutes before closing

Shoe shopping is seriously such a tedious task. You have to try them on, find a style you like, and decide if you can afford the shoe you fall in love with. I've helped some people who have spent 3 hours in the store trying on every shoe in their size. So please, do not come into the store 5 minutes before we close claiming, "I'll be quick!" You won't. There's no way. Don't lie to yourself and waste my time.

5. And if you do, please don't come in with a pile of returns

The last thing we want to be doing when we have a closing checklist a mile long is to deal with your multiple receipt return. Not only is it time consuming, but we would've been able to help you a lot faster when we weren't in the middle of closing down the registers.

6. If you really have to come 5 minutes before we close, at least be nice to us

More than likely, we're going to have to stay open later just for you. We're going to have to stay there even longer because we can't do some of the closing tasks while customers are still in the store. And, we still have to clean up after the mess we KNOW you're about to make.

7. If you have a big return, be patient

Figuring out returns that are made up of multiple receipts, have missing items or the items were on sale can be confusing for an associate to decipher. We're just trying to make sure you get the correct money back in the proper way that the company's policy allows. I know you'd like to be doing something better with your time, but trust me, so would we.

8. We WANT to help you

Our mission is to greet and size every customer, and make sure you leave happy with your purchase. When we suggest a shoe or accessory, it's not to build our sales. It's to help you take advantage of a sale, or show you something you might like that you hadn't seen originally.

9. We're still human at the end of the day

Everybody has a bad day, but that's no reason to take it out on us. We're terribly sorry that we don't have your size or the color you wanted, and we will do whatever we can to either hold it at another store for you, or special order it. But if we're being courteous and pleasant to you, we expect the same in return. Save your attitudes for someone else, because we sure don't deserve it.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
New Year Resolutions

It's 2024! You drank champagne, you wore funny glasses, and you watched the ball drop as you sang the night away with your best friends and family. What comes next you may ask? Sadly you will have to return to the real world full of work and school and paying bills. "Ah! But I have my New Year's Resolutions!"- you may say. But most of them are 100% complete cliches that you won't hold on to. Here is a list of those things you hear all around the world.

Keep Reading...Show less

The Ultimate Birthday: Unveiling the Perfect Day to Celebrate!

Let's be real, the day your birthday falls on could really make or break it.

​different color birthday candles on a cake
Blacksburg Children's Museum

You heard it here first: birthdays in college are some of the best days of your four years. For one day annually, you get to forget about your identity as a stressed, broke, and overworked student, and take the time to celebrate. You can throw your responsibilities for a day, use your one skip in that class you hate, receive kind cards and gifts from loved ones and just enjoy yourself.

Keep Reading...Show less

Unleash Inspiration: 15 Relatable Disney Lyrics!

Leave it to Disney to write lyrics that kids of all ages can relate to.

The 15 most inspiring Disney songs

Disney songs are some of the most relatable and inspiring songs not only because of the lovable characters who sing them, but also because of their well-written song lyrics. While some lyrics make more sense with knowledge of the movie's story line that they were written for, other Disney lyrics are very relatable and inspiring for any listener.

Keep Reading...Show less

The Six Most Iconic Pitbull Lyrics Of All Time

Mr. Worldwide just wants to see you succeed.

a photo of artist Pitbull

It is no secret that Pitbull is a gifted artist, but many fail to remember that he can be a source of great inspiration as well. The following is a list of iconic Pitbull lyrics that we know and love. Read on to feel empowered — if you think you can handle it.

Keep Reading...Show less

11 Essential Expectations for Becoming the Ultimate Cheermeister

Mastering Festive Expectations: Tips to Shine as Your Holiday Cheermeister

Crazy for Christmas

So you’ve elected yourself as this year's Holiday Cheermeister, there’s no shame in that. The holidays are your pride and joy, and you've taken on the responsibility to get everyone in the spirit. With only one week until Christmas, here are some things we expect from you, Cheermeister.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments