I have worked in a coffee shop for a few years. I have learned that people are mean. People are very rude, and people who have never worked this job do not realize there is a specific way to order things. I am specific when I order my coffees off the clock. I figured I could share my advice with you all on how to order when at a coffee shop whether inside or in the drive-thru. Let's begin.
1. Always Tell Us Everything You Want In The Coffee
The reason this is number one is that I typically end up having to ask "Do you want cream and sugar in that?" and usually the response is something rude and stuck up back like I am supposed to be a mind reader. This irritates me as there is no reason to be rude. Either tell me everything you want in your coffee OR DO NOT BE RUDE. Okay? Thanks.
2. Order Hash Browns First.
This is more for Dunkin'. Because hash browns, in reality, take the longest for us to get ready. So please when ordering don't ask for them at the window, please order at the speaker. We don't mind cooking them last minute but its inconvenient for you and our time.
3. Always Tell Us If It Is Hot Or Iced
Again, not mind readers. When I ask "hot or iced?" people aren't usually rude or angry towards this cause hot and iced coffee both taste different. I prefer iced, while some may prefer hot. We want to make your coffee right, we do actually care that our customers are satisfied with their coffees.
4. Be Polite
We aren't rude to you. Why be rude to us? Were trying to get you your food and drinks as fast as we can, and make sure they're all made correctly. There is no reason to yell at us that we took more than ten seconds to make your coffee.
5. Remember, Were People Too
We aren't super humans. We aren't always right, we mess up too. There isn't a reason to yell or shout at us for anything. Be nice and we will happily fix the issue. No problem.
