You would think working retail would be an easy job, right? You just punch numbers into a computer, hang up clothes, and put things back where they go. Easy, yeah?
Well... not really. There is a lot more that goes on than what customers see. We deal with storage, inventory, cashiering, go-backs, and disrespectful customers. Being a retail associate is a lot tougher than most people think. Just ask any of your friends who do this job, everyone's gotta least one retail horror story.
It's not the hours or work that is a problem, but (believe it or not) it can be the customers. Not to say all customers are bad, but every so often, you get one or two people who aren't the friendliest. For instance, I once help this lady with her items at the cashier's station. She then proceeded to throw all her clothes in my face and demand that I only give her crisp new dollar bills. Did I mention it was an hour after the store closed? I didn't have enough time to go through the register to find the "best" bills for this lady and she shouldn't have stayed there an hour after we closed. Finally, she ended up cursing my coworkers and me out because she didn't get new bills and proceeded to talk bad about Americans.
I'm sorry, but that is just unacceptable. First of all, when a store closes, please bring your items to the front so we, the cashiers, can check you out and everyone can be on their way. Also, we, the workers, are all people too. We don't deserve to be treated with disrespect. Sure, this may be a low paying job, but some of us are just trying our best to earn money for schooling as well.
Although, like I said before, not all customers are bothersome. There are some who can be really cool. I find it that often, late at night, it is easier to have a conversation with the shopper. They also tend to be a lot nicer than the morning customers. Pro tip: Greet your cashier. They will greatly appreciate it.
Being a retail employee can also be very tiring. Having anywhere from six to seven-hour shifts can be strenuous when you also have to balance school, homework, and a social life. If you are considering becoming a retail associate at whatever store you may apply to, just be careful about what you are signing up for.
Remember to have patience for all of the customers that may give you a hard time. Have respect for all of your coworkers. Show kindness when unpleasant instances occur. And most of all, show responsibility for all your actions. Though it may seem like a small task, you shouldn't have to rely on others for your mistakes.
