I was really hoping that this was going to be a positive experience and that I was going to be ready to go back to normal traveling after flying from Phoenix, Arizona to Harrisburg, Pennsylvania via Charlotte, North Carolina last week. But, now I am feeling the opposite.

I am honestly disgusted by how the airline and the people in the airport and on the plane were acting.

Don't get me wrong, the check-in process was flawless (all I had was a carry on bag) and security was awesome. I did not have to take out my laptop or liquids only my shoes came off. But, after that, it all seemed to go downhill from there.

I had to buy a drink and snack in the airport because they were not offering onboard services. Even if you rang your help button and asked for a drink they would give you nothing other than a tiny water bottle for a 4-hour flight.

Luckily, I was prepared for this but just something to be aware of.

I also did not use the airplane bathrooms so I can not testify on their cleanliness but the airport bathrooms were very clean, I was impressed.

My flights were on time, that wasn't the issue. The issue is more so the making of rules and then not enforcing them. What is the point of having rules that aren't enforced?

I totally understand that the last thing the flight attendants want is to get sick or expose themselves but, when a passenger is not following an essential rule such as wearing a face mask while not eating; that is unacceptable to not enforce.

Wearing a mask is not only respectful to others and the right thing to do, but it is common sense.

Not wearing a mask truly shows how selfish our generation is. There is zero excuse especially when everyone else around you is required to wear one. What makes you think you are special and above the rules?

Going forward for at least while COVID persists, I will not be flying American again. This should say a lot because American has a hub in my home city of Phoenix so flights are typically cheaper.

Instead, I will be looking into flying Southwest or Delta.

I have heard multiple recommendations from friends who flew these airlines during COVID who cannot recommend them enough.