Advice From Me to Ignorant People

To The People Who Feel It's Okay To Unnecessarily Ruin Someone's Day, Karma Will Come For You

You can't control who someone is, but you can control how you react.

2
views

For all the people who feel like it's necessary to ruin someone else's day because you feel like it, this is for you.

Two days ago, a guy in a hoodie and sweats comes into our store. I had no idea how this guy would act, and there were no indicators that he would do what he did next.

The guy came back to return a textbook he rented from us at the beginning of the semester. As the manager, I am not typically interacting with customers directly unless a conflict arises. On this particular day, we did not have as many employees on staff.

I was training a new employee when the guy entered. He came in alone. Like usual, he comes to the front counter requesting that I process the return. Of course, I have to follow policy strictly. Part of our evaluation process when customers return rentals is to make sure they brought the book back in sellable condition, meaning the book cannot be torn or have any staining or water damage.

The guy's textbook was alarmingly damaged.

Not only did he have tearing on the front cover, but he also had moderate water damage where it started to cover the text inside the book. The water damage bled into several pages. I could not do anything to make an exception because in his case, the book had too much damage.

The time of reckoning was upon me and I had no idea.

I thought it would be the normal reaction of being upset or frustrated, but this guy flipped - and not it in the way you would expect. He began to debate why he should be able to have the return processed and be free from responsibility for the damages.

No matter what his argument was, I never planned on taking the book back.

I tried to tell him his options, but he was more concerned with reversing the blame onto us and kept cutting me off. I just stopped talking until he was finished.

He used an example of a rental car, saying that when you rent a car, the car is used and so it can show more signs of use and still be returned. He said that he knows to take pictures of any damages to the car if he rents out a car with existing damages, and that is not a policy that goes with books.

However, we have a policy in place that allows a customer to inform us that their rental has existing damages so we can put that in our system. The catch is they would have to tell us before the end of the semester when the deadline to return the rental rolls around.

This guy not only kept his rental the entire semester, but he also never told anyone on staff in the time he had.

His reasoning was that it should not be a requirement to have documentation of damages for used books because they are used.

At the end of it all, he demands our corporate office's phone number and my name. I give him both.

The next day, I was doing something up front when an employee informs me that they have a damaged rental. As soon as I looked at the book, I could tell it was the rude guy again.

I walked right past the customer without looking at his face, not expecting it to be the same guy trying to return the book again. I do not know what he thought was going to happen. I believe he thought a different person would trip up and he could get away with it, except that didn't happen.

I went back to the front knowing what to expect from this guy...until his aggressiveness escalated from the last time he came in.

He went from agitated to disrespectful. I realized he was sexist and misogynistic as he tried to speak down to me and make me feel incompetent.

One of my employees immediately intervened in the interaction and shut him down, demonstrating how intelligent women are.

She deconstructed his argument and countered with actual logic. He would not give up and finally demanded to speak to my supervisor. He spoke to him and an investigation is in progress, but I have been informed the result will be that he gets charged for the damages.

This felt amazing because he made me feel angry right before an exam, which I barely made it to on time because of him.

Something to keep in mind for those of you who are selfish and don't care about other people's feelings is that you may succeed in hurting someone, but karma always comes back around.

You have everything to lose and nothing to gain when you are apathetic.

I hope my story reassures people who read this, things get better. The bad can get worse sometimes, but it doesn't stay that way. When you're down, the only way is up.

Popular Right Now

8 Lyrics From T. Swift's New Song 'You Need To Calm Down' That Will Give Your Instagram The Strong Female Empowerment It Needs

Let this girl-power ballad spark your insta-piration for your next post.

156
views

If you've ever experienced cyber-bullying, or if you ever feel caught up in our over-critical society, Tay Swift's new song "You Need To Come Down" is the song for you. While we live in a world with free speech, and especially as a journalist I am all for that, sometimes its best to think before you speak - or tweet. We should all try to be understanding and kind no matter what the circumstance, even if it means not clicking send on some Twitter rants. These lyrics are a friendly reminder to stay calm and focus on what's important.

1. "Say it in the street, that's a knock-out. But you say it in a tweet, that's a cop out."

If this isn't the call-out message of the year on cyber-bullying (in song, at least), I don't know what is.

2. "But I've learned a lesson that stressin' and obsessin' about somebody else is no fun."

We all need to remember at times that getting mixed up in drama isn't fruitful for our lives or growth.

3. "Like can you not step on my gown? You need to calm down."

Don't let the haters control you or stop you from living, just tell those voices to calm down.

4. "Why are you mad when you could be glad?"

Focusing on hate or being critical can be exhausting, and it's better to focus on the good things.

5. "Sunshine on the street at the parade, but you would rather be in the dark ages."

Show people that going into the light is so much easier than they realize when they are stuck in a drama-cloud.

6. "You just need to take several seats and then try to restore the peace."

Instead of trying to have the last word in every fight, try to be the peace-maker instead.

7. "Control your urges to scream about all the people that you hate."

Hate never made the world go 'round. Hate was never what Jesus spoke about. And some things just aren't worth using energy to yell at.

8. "But we all know now we all got crowns."

Don't be afraid to show that you are a princess and no one can take your crown.

This song is not just a collection of Insta-quotes, but also a call-out for all of us to live better lives, to remain a positive and uplifting human in this cancel culture world. By no means should we remain silent on important issues or let people get away with bad things, but we can choose to not get mixed up in petty drama that won't matter in a week. Let's agree to be kind to one another.

Related Content

Connect with a generation
of new voices.

We are students, thinkers, influencers, and communities sharing our ideas with the world. Join our platform to create and discover content that actually matters to you.

Learn more Start Creating

Summer Break Just Started And I Wish It Would Stop Already

Is it August yet?

27
views

Going into my third year of college, you'd think that I'd be looking forward to my summer breaks, or any breaks that I can snag a chance at getting. But the sad reality is, summer breaks now consist of working and stressing about the next semester. I'm sure not everyone feels this way, whether you're in school or not.

But for me, summer breaks are just depressing.

Most of the time, my summers have to do with making plans with people that always fall through, or not having enough time in the week to execute such plans. Many people are busy working, at an internship, or out of the country for the summer.

If you're in your hometown (and if it's boring and dry like mine), it's not a place you look forward to coming back to every break. I also sit and worry about what internships I didn't get and how I'm not gaining any experience, so that makes for a stressful vacation.

I also find in the summer months that my skin is at its worst. She just doesn't cooperate with the treatment I'm giving her and I'm always sweating, so that doesn't help too much either. It's like no matter what I do, my skin continues to disrespect me.

It's unfortunate to find yourself in this position because I really used to enjoy my summers.

I loved being home, going on little trips, and sometimes, dare I say it, I liked working at my minimum-wage job at one point. Now, I feel like I'm in this constant drought of nothingness and staring outside my window every morning.

But I cannot blame this solely on my environment. I have to share some of the blame with myself. I could have planned my summer out, I could have found better people to hang out with, I could have applied to a thousand internships and maybe gotten at least one of them. But sometimes things don't go the way you want it to, and that is okay.

Maybe I'll do better next summer, who knows.

Related Content

Facebook Comments