5 Things Baristas Hate And 5 Things We Don't
Start writing a post
Lifestyle

5 Things Baristas Hate And 5 Things We Don't

Some things I have come to learn that most baristas hate or love over the last year.

324
5 Things Baristas Hate And 5 Things We Don't
Pexels

I have been a barista for almost a year now and I have worked in two different coffee shops each with a very different group of customers. Over the past year, I have seen a couple of customer behaviors that seem to get on the nerves of everyone I have worked with. I have also seen some behaviors that we really appreciate. Here are my top five of each.

Barista's usually hate it when...

#1 A Customer is on Their Phone While Ordering:

Now we don't mind if you excuse yourself from your phone conversation, put your phone down and order. But I have had people literally whisper their order to me so they wouldn't interrupt their phone conversation. If your phone conversation is that important please step out of line or wait until you are done on the phone before getting in line.

#2 Watch Them Make Your Drink:

I have had people watch my coworkers make their drinks and then tell them it is wrong as soon as it is handed to them. Standing at the end of the counter waiting for your drink is one thing but leaning on the counter staring at us as we make your drink is really distracting to us. Trust me we know what we are doing and how to make the drinks.

#3 You Order An Unfamiliar Drink and then Complain About It:

I cannot stand it when someone orders a drink they have never had before and then complains about how it tastes and then demand a refund or a replacement. I am more than happy to answer any questions about drinks that you may have and if you end up not liking it, politely ask for something else. So before you order something new, make sure you ask questions to see if it is going to be something you might like.

#4 Customers Try to Trick Us

I have had multiple instances where a customer has come back multiple times to complain about food that they have already half eaten, a drink that is half gone or told me something completely ridiculous, just to get a free replacement. Sometimes they will even come up to complain about the food or drink while still eating it. One woman came back with a banana that was 3/4 gone and told me that it was rotten, which it was not, and she wanted something else after she already taken a few bites out of a brownie that she felt was half-baked, again false. If there is something legitimately wrong with your order we are more than happy to do what we can to fix it.

#5 Customers Get Impatient:

Espresso drinks take a few minutes to make, coffee takes a few minutes to brew. We understand that you are in a rush and we are making your drink as fast as we can without making a mistake. We want to give you a good quality product for the money you paid and that may take a few minutes.

And now for the things baristas love

Baristas love it when customers:

#1 Are Friendly:

Chances are we have been standing in the same tiny bar for a few hours so when a customer is kind and polite to us it can really make our day.

#2 Get to Know Us:


We have a lot of regular customers that come in every day. After a while, you get to know them and their order. I love when a customer strikes up a conversation about something that's going on in the world or asks how my day has been. If you are nice to your barista, they are more likely to take extra care with your drink and make sure it is perfect.

#3 Are Understanding:


Sometimes mistakes happen, we use the wrong milk or hear the order wrong and make an entirely wrong drink. These mistakes usually happen during a rush when we are trying to make five drinks at once. When customers understand that sometimes the coffee bar gets a bit hectic and we are only human, that makes a stressful situation a lot easier to handle.

#4 Have Their Order Ready To Go:

Being prepared to order when it is your turn is courteous to everyone around you. It makes the barista's job easier, makes the line go faster, and causes less potential for an awkward situation. Trust me I am guilty of doing this too. There are times when I just stare at the menu while in line and still have no idea what I want by the time I get to the register. So this is a little more understandable.

#5 Are Just Generally Considerate to Those Around Them:

The number of rude people that come through a coffee shop, unfortunately, outnumbers the polite people. So when we do get a polite customer it brightens up our day a bit. Being a nice person doesn't cost you anything.

All in all being a barista is a pretty great job, especially when you love coffee as much as I do.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
Featured

What Your Car's Color Says About Your Personality

Your color choice speaks volumes. It doesn't just emit an image for the car, it also says something about your style and personality! It's a form of self-expression. Are you confident? Are you sophisticated? Are you easy-going? Are you outgoing? Are you practical? As you're reviewing car sites for your next car purchase, what color will you opt for? Find out what certain color choices says about you!

111074

When it comes to car shopping you likely have certain preferences, including what color it should be. Your color choice speaks volumes. It doesn't just emit an image for the car, it also says something about your style and personality! It's a form of self-expression. Are you confident? Are you sophisticated? Are you easy-going? Are you outgoing? Are you practical? As you're reviewing car sites for your next car purchase, what color will you opt for? Find out what certain color choices says about you!

Keep Reading... Show less
Featured

30 Songs On My Back-To-School Playlist For Walks To And From Class

Headed back to in-person classes means you need a pretty banging playlist to power you through those walks to class.

94108
Photo by Zen Chung on Pexels

I don't know about you, but I start each day off with a one-mile walk to class. I have to have good tunes flowing through my ears during those 20 minutes, not to mention the walks between classes and the walks home. So, here is my 30 song playlist to get me through this almost unfamiliar concept we call walking to class.

Keep Reading... Show less
Featured

Be Kind to Yourself: 8 Mental Health Tips to Try

One way you can improve your quality of life is to take care of your mental health. As a result, you'll feel less depressed and be able to enjoy spending time with friends and family more often. These mental health tips might be just what you need to forget about your problems.

54830

One way you can improve your quality of life is to take care of your mental health. As a result, you'll feel less depressed and be able to enjoy spending time with friends and family more often. These mental health tips might be just what you need to forget about your problems.

Keep Reading... Show less
Featured

Should You Own An SUV If You Live In A Snowy state?

There are many reasons to own an SUV. If you live in a cold state or a rural area, you will see that owning an SUV is very important.

48729

The gas and oil prices are too high to run in a smaller vehicle. You are better off with an SUV for hauling cargo and driving larger loads around the town. In addition, owning an SUV is more comfortable and safe than driving a smaller vehicle.

Keep Reading... Show less
Featured

Understanding Why Dog's Lick You

It is a natural instinct for dogs to lick

59053

Why do dogs lick?

Keep Reading... Show less
Facebook Comments