I've worked at Chick-Fil-A for almost five years. I've learned so much from always putting a smile on my face every day to making a connection with every guest. Before I started working at Chick-Fil-A I was so introverted but the people I worked with eventually got me out of my shell. Chick-Fil-A isn't just a fast food restaurant to me anymore, it's a second home.
1. When I first started working at Chick-Fil-A my coworkers had to constantly tell me to smile. It was not something that I did regularly because I just did not think about it. Now, my coworkers ask me why I smile so much.
2. Making a connection is one of Chick-Fil-A's specialties. Every guest that comes should be asked How their day was or how they are now. Lots of people don't have someone to simply ask how their day was in their life. Everyone who comes in Chick-Fil-A is to be valued and talked too.
3. The people who come to eat at Chick-Fil-A are not merely customers but guests. We want every person who comes to Chick-Fil-A to feel welcomed and important!
4. Going the extra mile is Chick-Fil-A's backbone. Whether it's going to get someone refills, throw away their trash, or walk someone to their car with an umbrella in the rain, Chick-Fil-A does it all.
5. Our guests love their sauces. From Chick-Fil-A sauce to Polynesian sauce, people will sometimes ask for up to five sauces for one meal. I will admit I use three but they are just to addicting!
6. A guest is always in the right. Even if they are 110% wrong, Chick-Fil-A says the guest is always right. If they yell at us, we just have to take it. Some people have a hard day and come to Chick-Fil-A to make it a little better. That's why we always have to listen and please their every need with a "My pleasure!"
7. Cleanliness matters! Whether there's a towel laying around that shouldn't be, fries on the floor, or tables that haven't been wiped off, it all matters.
8. Lemonade, freshly squeezed and made, people just can't stay away! It's a pain to make at times but the taste is just too good to resist.
9. Choosing your attitude. No one is allowed to choose your attitude for you unless you first let them. It's important to have the best attitude possible so the guest will have a great experience. Everybody has their own stuff going on but sometimes its necessary to fake it until you make it.
10. Your coworkers will become some of the closest friends you've had. You work together, deal with things together, and are constantly there for each other. You become a team and you all become teammates.
