Food Service Workers Are Human, Too, And We Deserve To Be Treated As Such
Start writing a post

Food Service Workers Are Human, Too, And We Deserve To Be Treated As Such

We're not perfect, but we are still worthy of your respect.

Food Service Workers Are Human, Too, And We Deserve To Be Treated As Such

In my brief 20 trips around the sun, I have had the pleasure (and the lack thereof, frankly) of working two different food service industry jobs, my current one being much more hands-on than the last.

And, if there is one thing I've learned from working where I do, it's that people are rude, inconsiderate, and straight-up mean to us.

We are human. We mess things up.

We mix up orders. We make honest mistakes, and sometimes we forget things. It happens. We don't do it on purpose, and it doesn't happen often, but when it does, we politely apologize and do everything we can to fix it to the best of our ability.

I think that people assume that those of us who work in restaurants or, say, pizza and sandwich shops, are only there because we can't find work anywhere else. They assume that we are miserable and hate our jobs, and that we don't work just as hard as the next guy.

What they don't think about is that we are parents and teachers, looking to make a little extra money for an upcoming vacation, wedding, or party. We are college students, working our asses off both in the classroom and in the kitchen to put ourselves through school. We are in between jobs, making ends meet for now until we find our calling.


Remember that the next time you call on a holiday to yell at us because your delivery is 5 minutes late, or because we forgot your side of pickles. Remember that when you call a shop to complain about your order being wrong.

Remember that when your pizza is a little burnt on the bottom, or your order came out wrong, remember that we are doing our best.

A lot of times, mistakes only happen when we're really busy, like during a dinner rush, on a weekend, on a holiday, and even during a sporting event. They happen because we are trying to send out every order as quickly as possible, and keep up with the orders rushing in. We don't do it on purpose or to spite you, and screaming at us is not going to fix it.

If there is a problem, we are more than happy to solve it, whether that be by remaking your food, giving you a credit or a gift card, giving it to you for free, or whatever else you may ask of us. That is our JOB. We are paid to serve you and serve you well, so give us a chance to do just that.

We are taught that the customers come first, but that doesn't give you a green light to insult us, curse us out, or talk to us like we're no better than the gum stuck to the bottom of your shoe.

We are the people who make your food when you order out because it's too hot to cook.

We are the ones who show up to work, make your food, and deliver it when it's snowing so hard you can't see the road. We serve you with a smile, even when we don't want to.

It is not the fault of the 16-year-old kid who answers the phone that your steak had the wrong kind of cheese on it. It is not the waitress's fault that your entree took longer than it should have to come out. It is not the delivery driver's fault that the wait time is longer because it's a Friday night.

Stop treating us like we're stupid, because we're not.

We're doing our jobs, doing you a service, and throwing us a "thank you!" once in a while goes pretty far.

So, the next time that you go out to eat or order takeout, remember that we are human beings, with hopes and dreams and drives, just like you. Treat us like we are people, maybe strike up a conversation with us, even if something is wrong, and you might just learn a thing or two. We aren't perfect, but we're human, and we deserve to be treated with kindness and respect.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
the beatles
Wikipedia Commons

For as long as I can remember, I have been listening to The Beatles. Every year, my mom would appropriately blast “Birthday” on anyone’s birthday. I knew all of the words to “Back In The U.S.S.R” by the time I was 5 (Even though I had no idea what or where the U.S.S.R was). I grew up with John, Paul, George, and Ringo instead Justin, JC, Joey, Chris and Lance (I had to google N*SYNC to remember their names). The highlight of my short life was Paul McCartney in concert twice. I’m not someone to “fangirl” but those days I fangirled hard. The music of The Beatles has gotten me through everything. Their songs have brought me more joy, peace, and comfort. I can listen to them in any situation and find what I need. Here are the best lyrics from The Beatles for every and any occasion.

Keep Reading...Show less
Being Invisible The Best Super Power

The best superpower ever? Being invisible of course. Imagine just being able to go from seen to unseen on a dime. Who wouldn't want to have the opportunity to be invisible? Superman and Batman have nothing on being invisible with their superhero abilities. Here are some things that you could do while being invisible, because being invisible can benefit your social life too.

Keep Reading...Show less
houses under green sky
Photo by Alev Takil on Unsplash

Small towns certainly have their pros and cons. Many people who grow up in small towns find themselves counting the days until they get to escape their roots and plant new ones in bigger, "better" places. And that's fine. I'd be lying if I said I hadn't thought those same thoughts before too. We all have, but they say it's important to remember where you came from. When I think about where I come from, I can't help having an overwhelming feeling of gratitude for my roots. Being from a small town has taught me so many important lessons that I will carry with me for the rest of my life.

Keep Reading...Show less
​a woman sitting at a table having a coffee

I can't say "thank you" enough to express how grateful I am for you coming into my life. You have made such a huge impact on my life. I would not be the person I am today without you and I know that you will keep inspiring me to become an even better version of myself.

Keep Reading...Show less
Student Life

Waitlisted for a College Class? Here's What to Do!

Dealing with the inevitable realities of college life.

college students waiting in a long line in the hallway

Course registration at college can be a big hassle and is almost never talked about. Classes you want to take fill up before you get a chance to register. You might change your mind about a class you want to take and must struggle to find another class to fit in the same time period. You also have to make sure no classes clash by time. Like I said, it's a big hassle.

This semester, I was waitlisted for two classes. Most people in this situation, especially first years, freak out because they don't know what to do. Here is what you should do when this happens.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments