Rude Customers
Start writing a post
Adulting

To The People Who Are Rude To Customer Service Workers, This One's For You

I'm just a person...so treat me like one.

382
rude to customer service workers

Since I got my first job, I've worked in food service. Throughout the few jobs I've had in this industry, I've obviously come in contact with the rude customers who complain about anything and everything if they don't get their way.

Within the past month, I've had two different people in two different locations yell at me because they didn't like what they were served. The first lady was upset with me because her husband ordered her the incorrect thing. The second man was upset because he ordered the wrong thing for a family member in the hospital.

In both situations, I had to explain to the customers that our policy is that we cannot replace your order for free because they ordered the wrong thing. And in both situations, they blew up on me.

Now, to those of you who treat us customer service employees like crap, here are some things you need to know:

I am just an employee following the rules.

I do not make the rules, I just follow them.

It's not my fault when the prices increase.

It's not my fault when things are discontinued from the menu.

It's not my fault that it's busy and you had to wait in a line before you were served.

It's not my fault you ordered the wrong thing for your spouse.

It's not my fault that your coupon expired and I'm not longer allowed to accept it.

It's not my fault that one of my coworkers chooses to disobey the rules and give you what you want because I control myself only, and I follow the rules I am given.

It's not my fault another company has a different policy.

I am just an employee, working to save money for college.

I love my job, but it's irritating having to deal with people who choose to belittle employees for rules that are made by an owner/manager/corporate office.

I would never disrespect anyone and I am never rude to the customers who enter while I'm working, so there is absolutely no reason for you to be disrespecting me because of things that are out of my control.

If you have an issue, anyone would be happy to address it for you...if you speak in a civil and polite manner. You are NOT accomplishing ANYTHING AT ALL when you decided to yell at me or talk down on me.

I know policies and rules can be unfair and I understand why some get upset by them, but I can't do anything about what rules are made and why. I am simply paid to serve you while following the rules.

So, next time you want to be rude or snarky to someone serving you, just remember these things. And remember that the people waiting on you are human too. So start treating them like it instead of treating them like dirt.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
Student Life

20 Things I Learned By The Start of My 20s

No one expects you to have your life together by the time you're 20, because honestly, they didn't either.

79
Allyson Foutty

We are all often faced with many life challenges throughout the time leading up to our 20s. Before this time, and throughout it, we often look back at the things we've learned and how they've influenced who we are as people today. Some of my biggest influences were some of the challenges I've faced, but they've taught me 20 important things by the start of my 20s.

Keep Reading... Show less
Featured

The Boyfriend Recipe

The ingredients to build a relationship are a little more complicated than just a bouquet of flowers and a box of candy.

1390

Relationships. Long distance or not, significant others are much more than just that. I would be lying if I said I did not love the sweet gestures that only a boyfriend can give. The flowers, funny phone calls, hand holding, breakfast dates, and tight hugs are special but my relationship and many others out there exist on much more than just these little gestures. It is a tricky concoction that consists of one part boyfriend and two parts best friend and would not work without one part or the other. While having a relationship may not be quite as easy as baking a batch of cookies, it has its own recipe (with a few variations for flavor) to follow for a good match.

Keep Reading... Show less
google images

Fashion just keeps growing and changing and old trends are made new! Now, I'm no beauty guru, just a beauty guru wannabe, but personally I have compiled some stylish wardrobe must haves! These can be cute assets to go back to school or just to catch up on some of the latest trends...

Keep Reading... Show less
Student Life

There's More To A Relationship Than Netflix

Summertime is only 93 days of the year, Find something to do!

5768
Tallie Ammar

Summertime is ideal for more than just hanging out and binging your favorite TV series with your friends. Although summer does bring rain and thunderstorms which is perfect for those binging days, take advantage of those nice and sunny days. There is so many opportunities to get out of the house and enjoy the season before the snow starts to come back. Here are 25 interesting dates that are doable almost anywhere for any age.

Keep Reading... Show less
Leilani Encarnacion

Philadelphia has its beauty, but some of you may have not been to some of the most beautiful hidden spots in the city. This summer is a chance for new adventures and exploring, so here are a few places that I highly recommend you should visit at least once.

Keep Reading... Show less

Subscribe to Our Newsletter

Facebook Comments