Grumpy Attitudes Make Retail The Worst
Start writing a post

Grumpy Attitudes In Retail Make It Worse For Everyone

How retail workers make their jobs harder simply by being perpetually annoyed and shoppers negative attitudes only perpetuate all of the annoyance.

Cam Morin

I worked in retail for over 6 years. I'm not just talking about being an associate somewhere. I've done it all; management, sales, shipment, you name it (in retail), I've probably done it. This is why I always have extraordinary levels of sympathy for anyone working in that industry.

To be honest, it really isn't as easy as people who have never worked retail seem to think it is. People can be incredibly rude and oftentimes treat you like you are somehow less than human simply because you are standing behind a cash register. Sometimes I could swear the universe was just sending people into my stores to piss me off because it got a kick out of my reaction.

Seeing as I'm someone who exhibits a great deal of understanding and empathy, it takes a lot to make me frustrated with a business' service. I shop with my boyfriend frequently, who has never worked retail in his life, and I find myself frequently having to keep him from freaking out at a sales associate for being slow or rude or one of the million things that retail employs seem to do "wrong".

Very rarely do I get to the point where I ask to speak to a supervisor, but when I do, you should know it's probably pretty necessary.

What really bothers me most about having to be the "Can I speak to your manager?" lady is the fact that it's almost always a really simple problem to fix or request to fulfill, but the associate is too lazy to take the steps to help me out.

Let me remind you, I understand how retail works. I know that an associate can't do everything and may sometimes need approval, but if you are going to just totally disregard a customer because you don't feel like helping, well maybe you should get out of an industry that has "service" in the title.

I went to IKEA this week because a piece of furniture I ordered in the mail contained the wrong panel and I needed to switch it for the right panel. Long story short, they had the piece I was missing (which I found in the store myself after being told it was out of stock) but the associate helping me didn't want to go through the effort of opening the box and getting me the piece.

I put on my best effort to be peaceful but was basically told to drive back (IKEA is 40 minutes and a $20 toll from my apartment) sometime later in the week. I couldn't believe the complete disregard for a customer who up until this point had been nothing but understanding.

Suffice to say this retail pro got her missing piece after a lovely conversation with a supervisor named Justin (you the real MVP in this story Justin!) but I just wish that first associate had simply held it down.

It was well within their power to help me out, but they decided they didn't feel like it and that's pretty shitty.

I guess really what I'm getting at here is that in retail (like all parts of life) you should just treat people the way you want to be treated. Your work day will go faster, your shopping experience will be more enjoyable and maybe, just maybe, you won't hate going to the store so much.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
New Year Resolutions

It's 2024! You drank champagne, you wore funny glasses, and you watched the ball drop as you sang the night away with your best friends and family. What comes next you may ask? Sadly you will have to return to the real world full of work and school and paying bills. "Ah! But I have my New Year's Resolutions!"- you may say. But most of them are 100% complete cliches that you won't hold on to. Here is a list of those things you hear all around the world.

Keep Reading...Show less

The Ultimate Birthday: Unveiling the Perfect Day to Celebrate!

Let's be real, the day your birthday falls on could really make or break it.

​different color birthday candles on a cake
Blacksburg Children's Museum

You heard it here first: birthdays in college are some of the best days of your four years. For one day annually, you get to forget about your identity as a stressed, broke, and overworked student, and take the time to celebrate. You can throw your responsibilities for a day, use your one skip in that class you hate, receive kind cards and gifts from loved ones and just enjoy yourself.

Keep Reading...Show less

Unleash Inspiration: 15 Relatable Disney Lyrics!

Leave it to Disney to write lyrics that kids of all ages can relate to.

The 15 most inspiring Disney songs

Disney songs are some of the most relatable and inspiring songs not only because of the lovable characters who sing them, but also because of their well-written song lyrics. While some lyrics make more sense with knowledge of the movie's story line that they were written for, other Disney lyrics are very relatable and inspiring for any listener.

Keep Reading...Show less

The Six Most Iconic Pitbull Lyrics Of All Time

Mr. Worldwide just wants to see you succeed.

a photo of artist Pitbull

It is no secret that Pitbull is a gifted artist, but many fail to remember that he can be a source of great inspiration as well. The following is a list of iconic Pitbull lyrics that we know and love. Read on to feel empowered — if you think you can handle it.

Keep Reading...Show less

11 Essential Expectations for Becoming the Ultimate Cheermeister

Mastering Festive Expectations: Tips to Shine as Your Holiday Cheermeister

Crazy for Christmas

So you’ve elected yourself as this year's Holiday Cheermeister, there’s no shame in that. The holidays are your pride and joy, and you've taken on the responsibility to get everyone in the spirit. With only one week until Christmas, here are some things we expect from you, Cheermeister.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments