11 Customer Habits That Make Drive-Thru Workers Want To Jump Out The Window

11 Customer Habits That Make Drive-Thru Workers Want To Jump Out The Window

A bad shift can make for a good article prompt.


Recently, I started working at my old job in the drive-thru.

I was really excited to get to see my old bosses and coworkers, fill my time and obtain extra spending money.

However, there was one aspect of my job that I wasn't exactly looking forward to dealing with annoying customers and their bad habits.

Don't get me wrong, I love meeting new people and putting a smile on their face, even if it's just for a few minutes. I've even made friends with some of my customers!

I just don't enjoy dealing with customers that have bad, annoying habits that make it very difficult to do my job, let alone with a smile on my face.

Therefore, as I finish up my delicious banana split I got from work after a hard day, I will present you with some customer habits I find the most irritating.

1. Not knowing what restaurant they're at.


I cannot tell y'all how many times people have come through the drive-thru asking for menu items we don't serve at our restaurant, such as Whoppers, McFlurries, donuts, etc. Make sure you know where you're at before you make a fool out of yourself, por favor.

2. Me: "Hi, how are you doing today?"Customer: "What's my total?"


I was just trying to be nice, bro.

3. Adding to their order at the pay window.


There is a window for ordering and a window for paying. When customers order extra stuff at the pay window, it holds up the line and puts both the workers and the other customers at a disadvantage. If you need to order extra stuff, pay for your first order and then go back around.

4. Paying for their entire meal in coins.


Not only does it take forever, but counting that many coins is a nightmare. I'm going to school for Communications, not Accounting.

5. Going through the drive-thru without a car.


Yes, people actually walk through the drive-thru! Not only is this a safety hazard, but it's also terrifying when people show up in the drive-thru on foot and knock on the window, especially when it's dark out. Just order from the front like a normal homosapien, dude.

6. Complaining about ranch being extra.


"Ranch shouldn't be extra!" Well neither should you, Debra, yet here we are.

7. Complaining about the prices in general.


I don't make the rules. The people who set the prices have degrees in Business and/or Economics and have years of experience and training. Trust me, they know what they're doing. If you don't like the prices, eat somewhere else.

8. Me: "Your total is $9.52"Customer: *hands me a $10"Me: *punches in the $10*Customer: "Wait, I have the 52 cents!"


Good for you, now here's your 48 cents in change. Next time, hand me all the money at one time.

9. Flirting with the employee (aka me).


I'm here to make money, not babies.

10. Having an attitude when asked to pull around to the front.


The only time we ask customers to pull around is when they have a huge order that takes a long time to make. We have a certain drive time we're expected to meet, and long orders hold up the line and increase our drive time. If our average drive time goes over by too much, we get blamed. Please be understanding.

11. Trying to have conversations with employees in the drive thru.


This one isn't as annoying as it is inconvenient. When I work the front, I have more time to have actual conversations with customers, but the drive-thru is not the place for you to tell me about your enlarged glands. It's called "fast food", not "tell me your life story while I pretend to listen to" food.

Some of y'all never worked in customer service when y'all were younger and it shows.

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What ANAD Means To Me

Recovery is worth it!


I was only about a week shy of my fifteenth birthday when I was formally diagnosed with anorexia nervosa. A week after that birthday, I was emitted to CHOP to begin refeeding and treatment. Throughout the next five years, I struggled to fully recover from my eating disorder.

I relapsed twice. My weight was never truly stable. I dabbled in other disordered eating and compulsive exercise behaviors. I abused my body. I stunted my growth. I lost my period and compromised by reproductive abilities. I was formally diagnosed with osteoporosis at only twenty years old after fracturing both of my femoral heads and pelvis while running.

No matter how difficult things got, I never gave up fighting for my physical and mental health. I am proud to announce that I have now officially been recovered for one whole year. Although I still have that nagging voice that lingers in the back of my mind and I consciously have to choose recovery every day, it gets easier as time goes on. My thoughts and feelings around my body image, exercise, and food are maturing as I continue to discover my healthy balance.

Anorexia nervosa (along with bulimia nervosa and binge eating disorder later down the road) took a very physical and mental toll on me, and I know they have done and currently are doing the same to many others. Unfortunately, eating disorders will continue to affect even more people throughout the future. It is because of these reasons that I find the National Association of Anorexia Nervosa and Associated Disorders (ANAD) to be so important.

ANAD has a mission to support individuals and family members affected by eating disorders. The organization provides support groups, mentors, and educational resources for schools and communities. Through its programs, ANAD promotes recover and aims to improve body image, acceptance, and positivity.

This year, I am helping to raise money for ANAD through two events at West Chester University. At both of these events, I will be sharing my story and explaining how anorexia nervosa (along with bulimia nervosa and binge eating disorder) affected my life.

Everything happens for a reason. I truly believe that the reason I went through the struggles I did with my eating disorders was so I can raise awareness of what they are, the consequences, and motivate others to keep fighting. I know that the statement is kind of cliche, but it's true, so I am going to say it anyway: recovery is worth it!

If you are or know someone who may be struggling with an eating disorder, please don't be afraid to ask for help. There is absolutely nothing to be ashamed of or embarrassed about. For more information, check out the ANAD or NEDA websites.

Also, feel free to check out and follow my Instagram page @fightforlifelauren to see what my life is like in recovery (but mostly just pictures of the food I eat with recipes).

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5 Strategies To Succeed After College

How to effectively leverage your resources as a college student.


The post-grad life can seem foreboding. As you enter uncharted territory, you must draw on your past experiences to navigate this new world of uncertainty. Once you graduate from college it is up to you to secure your next step, so don't let your future sneak up on you. Employ these strategies to make the most of your college experience and build a foundation for the career you've always dreamed of.

1. Become friends with career services.

Every college has a center for career services and students often procrastinate until their senior year to take advantage of all the opportunities it has to offer. Get to know the people who work there by name, and absorb all of their advice. The more you stand out in a person's mind, the more likely you are to be recommended for internships or job offers.

2. Attend colloquium speaker events that relate to your major.

Most academic departments on your campus organize some type of speaker series. Not only are these presentations inspiring and filled with excellent advice, they can also be an opportunity to network. The speakers are usually highly successful in their field and often encourage students to ask them questions about their career. By engaging with speakers and establishing a connection with them, you can build a contact list that will help you progress in your future career.

3. Join clubs that spark your interest.

Clubs are an easy way to build a network of friends who share your goals. In addition to boosting your resume, clubs allow you to explore your interests without making a huge commitment. Taking part in activities on campus will expose you to new experiences that may be influential in helping you to decide on a career path.

4. Stand out in class and build relationships with your professors.

Taking on an active role in your education is the most essential part of your college experience. By impressing your professors and getting to know them better, you will increase your chances of receiving glowing recommendation letters and even getting selected for fellowships, scholarships, and internships.

5. Surround yourself with people who motivate you and will help you advance in your profession.

Building a strong network of friends, co-workers, and superiors will benefit you immensely in the long run. By knowing people who are willing to go to bat for you, you will stand out among employers because there are others willing to express their confidence in your abilities.

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