When Customers Act Like Demons

11 Customer Habits That Make Drive-Thru Workers Want To Jump Out The Window

A bad shift can make for a good article prompt.

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Recently, I started working at my old job in the drive-thru.

I was really excited to get to see my old bosses and coworkers, fill my time and obtain extra spending money.

However, there was one aspect of my job that I wasn't exactly looking forward to dealing with annoying customers and their bad habits.

Don't get me wrong, I love meeting new people and putting a smile on their face, even if it's just for a few minutes. I've even made friends with some of my customers!

I just don't enjoy dealing with customers that have bad, annoying habits that make it very difficult to do my job, let alone with a smile on my face.

Therefore, as I finish up my delicious banana split I got from work after a hard day, I will present you with some customer habits I find the most irritating.

1. Not knowing what restaurant they're at.

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I cannot tell y'all how many times people have come through the drive-thru asking for menu items we don't serve at our restaurant, such as Whoppers, McFlurries, donuts, etc. Make sure you know where you're at before you make a fool out of yourself, por favor.

2. Me: "Hi, how are you doing today?"Customer: "What's my total?"

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I was just trying to be nice, bro.

3. Adding to their order at the pay window.

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There is a window for ordering and a window for paying. When customers order extra stuff at the pay window, it holds up the line and puts both the workers and the other customers at a disadvantage. If you need to order extra stuff, pay for your first order and then go back around.

4. Paying for their entire meal in coins.

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Not only does it take forever, but counting that many coins is a nightmare. I'm going to school for Communications, not Accounting.

5. Going through the drive-thru without a car.

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Yes, people actually walk through the drive-thru! Not only is this a safety hazard, but it's also terrifying when people show up in the drive-thru on foot and knock on the window, especially when it's dark out. Just order from the front like a normal homosapien, dude.

6. Complaining about ranch being extra.

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"Ranch shouldn't be extra!" Well neither should you, Debra, yet here we are.

7. Complaining about the prices in general.

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I don't make the rules. The people who set the prices have degrees in Business and/or Economics and have years of experience and training. Trust me, they know what they're doing. If you don't like the prices, eat somewhere else.

8. Me: "Your total is $9.52"Customer: *hands me a $10"Me: *punches in the $10*Customer: "Wait, I have the 52 cents!"

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Good for you, now here's your 48 cents in change. Next time, hand me all the money at one time.

9. Flirting with the employee (aka me).

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I'm here to make money, not babies.

10. Having an attitude when asked to pull around to the front.

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The only time we ask customers to pull around is when they have a huge order that takes a long time to make. We have a certain drive time we're expected to meet, and long orders hold up the line and increase our drive time. If our average drive time goes over by too much, we get blamed. Please be understanding.

11. Trying to have conversations with employees in the drive thru.

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This one isn't as annoying as it is inconvenient. When I work the front, I have more time to have actual conversations with customers, but the drive-thru is not the place for you to tell me about your enlarged glands. It's called "fast food", not "tell me your life story while I pretend to listen to" food.

Some of y'all never worked in customer service when y'all were younger and it shows.

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11 Things You'd Only Understand If You're Spending Your Summer Making Money

"I can't, I have work."
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There are two types of people in this world, those who will actually get to enjoy their summer, and those who will be trapped in the four walls of whatever place is giving them a paycheck.

If you relate more closely with the latter, here's some things you've definitely caught yourself doing/saying

1. "I can't, I have work."

This is your famous line until everyone gets tired of inviting you places because they already know what you're going to say

2. And if you're not at work you're either too tired to do anything after work

. . . or going to bed early to prepare for tomorrows shift

3. Having major FOMO when you're at work

Those beach Instagram posts get you every time, it's starting to feel like a personal attack

4. Somehow having off the only day there's nothing going on

why is it that on the rare chance you have off no one's around

5. Or if you have off you have a million errands

sometimes even days off aren't really days off

6. Wishing you actually had to work on days off

because you'd rather be making money than sitting around staring at the ceiling

7. You want to go shopping with all the money your making but all you wear is work clothes

(and pajamas) so what's the point!!!!

8. You don't get excited about Fridays

whats it matter! it's not a weekend if you're working!

9. You don't get the true joy of summer either

no tan for you, no beach trips for you, and absolutely no frozen margaritas for you!!

10. You feel like your bank account should have a much larger number than it does

It doesn't make sense that all you do is work but for some reason you're still not nearly as rich as you feel you should be

11. You run on coffee

But then again, maybe all that money is being spent on the coffee you need to survive each work day.....

Cover Image Credit: casinopier_bwb//Instagram

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4 Things You Should Know About Your Local Waitress BEFORE Going Out To Eat

Did you know that we only make $2.13 an hour?

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For the past two years, I've been a waitress at a couple different restaurants. Many times, I have given customers fantastic service, and they have given me a tip of $2 – $3 despite a $50 check, and some haven't given me a tip at all. Here's what I want you to know about your local waitress who sometimes doesn't get a tip.

1. We only make $2.13 an hour.

Yes. $2.13 an hour without tips. So we could work an eight-hour shift and only make $17.04 if we aren't tipped within that shift. Just think about this for a second. We make our living off of tips.

2. We have about a million things going on in our head.

Your waitress forgot to bring you a to-go box? Just ask again. She'll remember that she forgot and she'll apologize and feel bad about it while hoping her tip isn't affected, because it got pushed to the back of her mind when she went to ring in an order where someone ordered a burger with no onion and no pickle, but extra tomato and extra lettuce with ketchup and mustard on the side — Oh! and don't forget they want it cut in half because they're splitting it with their friend. And since they're splitting it, that means they need an extra plate.

3. If you're not ready to order when I ask you, please just tell me.

On a busy night when I have four tables at the same time, I have about 20-30 people to attend to other than you. If I have to wait for you to order, I'm standing at your table while table one has a check that's ready, table two needs a refill on coke, and table three's food is in the window. Please be ready when I ask, and if you're not, I have no problem giving you more time. I love serving people and I'm probably excited to serve you! You are welcome to ask me questions, but please make a timely decision.

4. We work hard up front, but even harder behind the scenes sometimes.

I may look calm and collected in the dining room, but I can assure you that I am not as calm and collected behind the scenes. Your drink may be empty, but someone else left the tea pitcher empty and now I have to refill that before going back onto the floor. Your check is ready, but I have to submit an order or else a party will not get their food. The ice bin is out of ice! I have to refill that and go to the back cooler to get more ranch dressing because that's empty too. So please be patient with your waiter! They have more going on than you can imagine.

After we close, we then have to clean the entire restaurant from the dining room to the bathrooms and everything in between. Salt and pepper are refilled, floors are mopped, and silverware is rolled, this can take anywhere from 30 minutes to an hour and a half depending on how busy we were that day.

These are just several things that your waiter wants you to know when you go out to eat. So when you call me over while I'm walking through the dining room, it really threw me off and possibly made me forget about something else I had to do. Let me assure you that nine times out of 10 your table is not the only one I am serving in the restaurant, so my undivided attention can't always go to you.

I truly try to give you my best service with a smile, because I genuinely love my job, but there are days when things are going on behind the scenes and I can't help that your baked potato with no sour cream came out with sour cream on it, but I'd be happy to take it back to the kitchen and have it fixed for you. I really do love serving our guests, and I try my hardest to be the best server in the building, but I would love if you would be a great guest as well. Respect me and the work that I'm doing. Sometimes it can be hard.

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