When Customers Act Like Demons

11 Customer Habits That Make Drive-Thru Workers Want To Jump Out The Window

A bad shift can make for a good article prompt.


Recently, I started working at my old job in the drive-thru.

I was really excited to get to see my old bosses and coworkers, fill my time and obtain extra spending money.

However, there was one aspect of my job that I wasn't exactly looking forward to dealing with annoying customers and their bad habits.

Don't get me wrong, I love meeting new people and putting a smile on their face, even if it's just for a few minutes. I've even made friends with some of my customers!

I just don't enjoy dealing with customers that have bad, annoying habits that make it very difficult to do my job, let alone with a smile on my face.

Therefore, as I finish up my delicious banana split I got from work after a hard day, I will present you with some customer habits I find the most irritating.

1. Not knowing what restaurant they're at.


I cannot tell y'all how many times people have come through the drive-thru asking for menu items we don't serve at our restaurant, such as Whoppers, McFlurries, donuts, etc. Make sure you know where you're at before you make a fool out of yourself, por favor.

2. Me: "Hi, how are you doing today?"Customer: "What's my total?"


I was just trying to be nice, bro.

3. Adding to their order at the pay window.


There is a window for ordering and a window for paying. When customers order extra stuff at the pay window, it holds up the line and puts both the workers and the other customers at a disadvantage. If you need to order extra stuff, pay for your first order and then go back around.

4. Paying for their entire meal in coins.


Not only does it take forever, but counting that many coins is a nightmare. I'm going to school for Communications, not Accounting.

5. Going through the drive-thru without a car.


Yes, people actually walk through the drive-thru! Not only is this a safety hazard, but it's also terrifying when people show up in the drive-thru on foot and knock on the window, especially when it's dark out. Just order from the front like a normal homosapien, dude.

6. Complaining about ranch being extra.


"Ranch shouldn't be extra!" Well neither should you, Debra, yet here we are.

7. Complaining about the prices in general.


I don't make the rules. The people who set the prices have degrees in Business and/or Economics and have years of experience and training. Trust me, they know what they're doing. If you don't like the prices, eat somewhere else.

8. Me: "Your total is $9.52"Customer: *hands me a $10"Me: *punches in the $10*Customer: "Wait, I have the 52 cents!"


Good for you, now here's your 48 cents in change. Next time, hand me all the money at one time.

9. Flirting with the employee (aka me).


I'm here to make money, not babies.

10. Having an attitude when asked to pull around to the front.


The only time we ask customers to pull around is when they have a huge order that takes a long time to make. We have a certain drive time we're expected to meet, and long orders hold up the line and increase our drive time. If our average drive time goes over by too much, we get blamed. Please be understanding.

11. Trying to have conversations with employees in the drive thru.


This one isn't as annoying as it is inconvenient. When I work the front, I have more time to have actual conversations with customers, but the drive-thru is not the place for you to tell me about your enlarged glands. It's called "fast food", not "tell me your life story while I pretend to listen to" food.

Some of y'all never worked in customer service when y'all were younger and it shows.

Popular Right Now

ASU Students Push For A Healthier Dining Hall To Counter 'Freshman 15' Fears

The freshman 15 is an avoidable curse, but many students will continue to follow into its trap.


Arizona State University students are pushing for change within the downtown Phoenix dining hall as they strive to avoid the infamous freshman 15.

The downtown Phoenix campus offers fewer dining options than the Tempe campus and has a less appetizing dining hall. The freshman 15 is a common scare among students living in the dorms, who are often freshman.

The freshman 15 is defined as a student who gains 15 pounds or more in their first year of college. Studies prove the average freshman does not exercise the right amount, is sleep deprived, has a poor diet, increases their stress level, alcohol consumption, and fatty food intake, which is most likely causing their weight gain.

Lauren Hernandez

Daniella Rudoy, a journalism major and fitness instructor at the SDFC, relived her freshman year as she provided tips for incoming freshman.

"There are a lot of workouts you can do in your dorm room as long as you have access to YouTube or a floor. You can go on a run, a walk, or do exercises that do not require equipment," Rudoy said in support of college fitness.

Rudoy said that mental health, fitness, and nutrition all correlate with one another.

"I follow the saying abs are made in the kitchen. So if you are working out day and night, but eating a giant pizza and chicken wings with a pack of beer when you come home you aren't doing yourself much good," Rudoy said.

Lauren Hernandez

The main cause for weight gain is increased alcohol consumption. 80 percent of college students drink and this includes binge drinking, which is unhealthy for many reasons.

Students who do not drink are most likely gaining weight because of their exposure to an all-you-can-eat dining hall. The downtown Phoenix campus offers a salad bar as their only consistent healthy option for students, therefore students are left eating hamburgers, fries, and pizza.

"I haven't been to the dining hall this semester. Last semester, I went because I had no other options. I am a vegetarian and the dining hall is not accommodating to those with allergies or food restrictions. I find it very difficult to find vegetarian options," Lexi Varrato, a journalism major said.

Lauren Hernandez

Varrato explained that she believes the freshman 15 is "100 percent real" and that incoming freshman should research their meal plans and ask their school how their dietary restrictions will be accommodated before purchasing a non-refundable meal plan.

Megan Tretter, a nursing major at Seattle University emphasized that not every dining hall is like ASU's and that the freshman 15 is "definitely not a problem" at her school.

"I always eat healthy at my dining hall. There are a lot of good and healthy options at Seattle University. I usually go to the smoothie line in the morning, have a salad for lunch, and make myself an acai bowl after work with avocado toast in our floor's kitchen," Tretter said in support of her school's strive for healthy options.

College students across the United States have healthier dining options than ASU, but many colleges still face the same problems that students here are facing.

Tara Shultz, a journalism major at ASU believes she has avoided the "very real" freshman 15 by living at home.

"I believe the freshman 15 targets dorm residence and first-year students who do not live at home as they do not have their parents as a guide and are forced to eat at a dining hall that only serves fatty foods," Shultz emphasized.

Lauren Hernandez

The downtown Phoenix campus offers students access to the SDFC, YMCA, and Taylor Place gym, where students can take group fitness classes, run on a track, play basketball, or swim. Alternative options for students are purchasing a membership at Orangetheory or EOS Fitness.

Most students agreed with journalism major Vanessa Gonzalez that they have little time to work out due to their workload, but many students like Varrato, Tretter, and Rudoy explained that they try to work out every day as it is a stress reliever and it enriches their mental health.

Steve Fiorentino, the owner of Powered Up Nutrition encourages college students to learn what they are putting in their bodies.

"I think it starts with nutrition. Students believe they can outwork a bad diet and I believe that is their number one mistake. My advice is to stop eating fast foods and start eating whole and healthy foods along with supplements," Fiorentino stated.

The freshman 15 is an avoidable curse, but many students will continue to follow into its trap. The campus dining hall is not always the reason to blame as students have the option to decrease their meal plans, become active, and make healthy choices!

Related Content

Connect with a generation
of new voices.

We are students, thinkers, influencers, and communities sharing our ideas with the world. Join our platform to create and discover content that actually matters to you.

Learn more Start Creating

Teachers Need Higher Salaries Or The Future Is Doomed

Teachers are integral to developing our communities and keeping our kids on the right path, but they sure aren't paid like it.


America, rural America in particular, is running out of teachers. You might be asking yourself, "How could this be? Half the people I know are in school studying to become teachers!" While that may be true, the playing field and the career goals all change once that friend of yours is looking down the barrel of massive student loan debt and can't live off of a regular teaching salary, especially in small rural counties throughout America.

After watching this "VICE" video on this very topic, I was pretty overcome with emotion.

Rural America Is Running Out Of Teachers (HBO) www.youtube.com

Educators, including my mother, have been pivotal in my growth and shaping my outlook on the world around me. This profound impact a teacher can potentially leave on a student is true in every community in the country. How is it fair to rationalize that just because teaching is considered a selfless act, that teachers should be paid a barely liveable wage.

We consider lots of other professions to be selfless, but oftentimes the individuals in those professions are paid accordingly. Police officers, doctors, and other trades tend to make a livable wage. Except for teachers.

$35K a year isn't enough to support a family, buy a home or new car, or to grant us any of the things promised in the "American Dream." We NEED to provide more money for public education. We NEED to give educators a reason to get out of bed beyond a good feeling that they're doing the right thing. We NEED to realize that educators are as important to our communities as doctors, police, and firefighters. We NEED to do more for our children.

I honestly made more money managing a GameStop than what most teachers make and I still struggled with having to live check to check. Mind you, I have ZERO children. When we consider how much money we pump into our military, it's mind-boggling to think we can't take a small fraction of that to increase the salaries of public educators throughout the country.

If I knew that becoming a teacher would mean $50-60K a year that would honestly be a job I would consider going after. But even me, someone completely conscious of this disservice we are doing for our children by not ensuring they have the highest quality of education, can't rationalize taking such a small sum of money for such an incredible amount of work. The idea that teachers are simply marking off letter grades in a day planner and not actively shaping young minds is likely part of the problem.

If politicians really want my vote in 2020, this is what they need to be talking about. We need to step up to the plate and provide a better education system for children and teachers alike. So much of the world is already going to shit, let's put our energy and money into developing a generation that gives a shit.

Related Content

Facebook Comments