5 Things Not to Say to Retail Workers This Holiday Season
Start writing a post

5 Things Not to Say to Retail Workers This Holiday Season

Cue my head exploding.

5 Things Not to Say to Retail Workers This Holiday Season
Huffington Post

As someone who absolutely loves their job in customer service, yes really, there are certain pet peeves I have. I love helping customers and making sure that they have a fantastic shopping experience where they find everything (and more) that they are looking for. Trust me, as someone who has done food service and retail, this job is by far my favorite. However, there are a few pet peeves that I, and just about every retail worker have. Besides leaving your clothes all over the fitting room, the biggest pet peeve that many customer service workers have is the often condescending way that we get talked to or dismissed. Remember, many of us bust our butts to make your shopping experience a good one. So, here are 5 things that you should avoid saying to retail workers this holiday season:

“Why do you send me all these coupons?! They never work on anything.”

At this point I am probably just going to give you a blank stare because if you genuinely think that I have any control over sending you coupons and what they work on, you are probably delirious. Retail workers are just as frustrated that your coupons don’t work, so don’t berate us for something we can’t control.

When a retail worker greets you with “Welcome to (insert store)! Can I help you find anything?” and you just ignore them.

Don’t do this. Acknowledge sales associates (in a polite manner) because we are just trying to make your shopping experience go faster.

“I need to speak to a manager.”

Okay, there are situations where this is warranted. But, as someone who works on a retail management team, more often than not I have customers who are sent to me because they didn’t get their way or the price they want. Coupons and prices aren’t negotiable just because you’re being difficult. If anything, you’ll rant and rave and storm out and we will have a good chuckle about your childish behavior over lunch.

“The sign in (insert department you aren’t actually in) said it was half off.”

Most of the time you are relying on the sales associate not actually checking and taking you at your word. Sorry, honey, but I’m not knocking down a pair of $100+ designer jeans without validating that price with the sign, our register system, and probably the online listing as well.

“It’s Merry Christmas, not Happy Holidays.”

Cue my head exploding. There are many sales associates that avoid completely using any holiday sentiment for the fear of being berated over choosing more inclusive wording. If you tell me “Merry Christmas” then I will wish you the same, but if I say “Happy Holidays” don’t get upset that I didn’t read your mind and assume your religious affiliations. It isn’t an attack on your faith, it’s an attempt to share holiday sentiment and joy without excluding non-Christians.

Basically, the point is just be kind to retail workers this holiday season….and every season. You may think that we are in “starter jobs” that don’t require a lot of work, but I guarantee you that my nine to thirteen hour days can be awful or wonderful and it all depends on the way you treat people. So be kind and caring and realize that taking your frustrations out on sales associates this season doesn’t help anyone.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
Student Life

150 Words For Anyone Who Loves Football Games

Why I love high school football games, even though I don't like football.

Dallas News

When most think of high school they think of friend drama, parties, getting your drivers license, and best of all foot ball games.

Keep Reading... Show less

10 Greatest Speeches In Modern American History

The United States is a relatively infantile nation, but its legacy of spoken rhetoric is one of the richest in the world.


Rhetoric, in all its forms, arrives under the scrutiny of historians both for its historical impact and literary value. Dozens of speeches have either rallied the nation together or driven it drastically apart –– the impact of speeches in politics, social movements, and wars is undeniable.

Keep Reading... Show less

What If The U.N. Actually United The Nations?

This is me taking a break from being cynical and imagining how the world could be one day.


By now, people are probably sick of hearing me talk about myself, so I’m changing it up this week. In keeping with the subject of my J-Term class, I’m asking myself a political what-if question. What if we could create a sovereign global government firmly grounded in justice that could actually adjudicate Earth’s many disparate nation-states into one unified world government?

Keep Reading... Show less

100 Things I'd Rather Do Than Study

Procrastination Nation, unite.

Panda Whale
Here are 100 things I'd rather to than study. I know the semester just started, but

    1. Watch a movie
    2. Take a nap
    3. Have a dance party
    4. Eat ice cream
    5. Bake a cake
    6. Cry just a little bit
    7. Knit a blanket
    8. Learn to ride a bike
    9. Build a crib
    10. Watch a hockey game
    11. Watch any game
    12. Play with my hair
    13. Dye my hair
    14. Go grocery shopping
    15. Learn to crochet
    16. Do 50 jumping jacks
    17. Drive cross country
    18. Take a bubble bath
    19. Squeeze lemons for lemonade
    20. Sell the lemonade
    21. Make heart-shaped ice cubes
    22. Moisturize my knees
    23. Paint my nails
    24. Find the cure for cancer
    25. Run a marathon
    26. Just kidding, run down the hall
    27. Squat my bodyweight
    28. Eat my bodyweight in French fries
    29. Hibernate until Christmas
    30. Cuddle my body pillow (unless you have a boo)
    31. Think about all the work I’m not doing
    32. Wash my bed sheets
    33. Vacuum my apartment
    34. Play mini golf
    35. Go swimming
    36. Tan in this Texas heat
    37. Sing like I’m about to win American Idol
    38. Blow up balloons
    39. Pop the balloons
    40. Make lists
    41. Write an Odyssey article
    42. Pet a puppy
    43. Adopt a puppy
    44. Pay my rent
    45. Order a pizza
    46. Start a garden
    47. Cook a turkey
    48. Find new music
    49. Clean my waffle iron
    50. Learn to make jam
    51. Jam to music
    52. Play scrabble
    53. Volunteer anywhere
    54. Celebrate a birthday
    55. Watch a makeup tutorial I’ll never use
    56. Go through old pictures on my phone
    57. Make a playlist
    58. Take a shower
    59. Clean my room
    60. Curl my hair
    61. Climb a rock wall
    62. Get a massage
    63. Play with Snapchat filters
    64. Roast a chicken
    65. Go fishing
    66. Chug some Snapple
    67. Ride in a cart around Walmart
    68. Count the days until the semester is over
    69. Overthink about my future
    70. Think of my future baby’s names
    71. Pin everything on Pinterest
    72. Text anybody
    73. Pray about life
    74. Watch a sunset
    75. Watch a sunrise
    76. Have a picnic
    77. Read a book (that’s not for school)
    78. Go to a bakery
    79. Snuggle a bunny
    80. Clean my apartment
    81. Wash my dishes
    82. Rearrange my furniture
    83. Physically run away from my problems
    84. Make some meatballs
    85. Learn to make bread
    86. Google myself
    87. Ride a Ferris wheel
    88. Get stuck on a Ferris wheel (that way, it’s not my fault I’m not studying)
    89. Wash my car
    90. Get on a plane to Neverland
    91. Find Narnia in my closet
    92. Jump on a trampoline
    93. Learn to ice skate
    94. Go rollerblading
    95. Ride a rollercoaster
    96. Carve a pumpkin
    97. Restore water in a third world country
    98. FaceTime my family
    99. Hug my mom
    100. Tell my friends I love them

    The Basics Of The United Nations

    As the General Assembly convenes, here is the United Nations 101


    For an organization that literally unites the nations, it amazes me how little is taught about the United Nations in schools, or at least where I went to school. It wasn't until I went to college and got a higher education that I learned the basics of the United Nations. I believe that every American should know at least the basics of what the United Nations does, especially since our country is one of the 5 permanent members. So here are the main "organs" of the United Nations.

    Keep Reading... Show less

    Subscribe to Our Newsletter

    Facebook Comments