Customers come in about four categories: entitled, hateful, blind, and human.

Entitled customers will demand you take their coupons that can't work, take back returns that you can't take, or demand to speak to your manager after 2 minutes. Entitled customers are commonly referred to in meme culture as a "Karen."

Hateful customers will take their day out on you. A lot of times if a customer has a problem out on the floor, they'll wait to address it until they get to the register, and yell at their cashier, because they're stopped, and the cashier can't leave. This customer is a step down from entitled, because when they don't get their way they'll start throwing a tantrum like a toddler: throwing things, calling you names, screaming, and stomping.

Blind customers essentially treat you like part of the furniture, because they don't SEE you. These are customers who will respond to "Hi! Did you find everything okay today?" with "I have coupons." Blind customers will see your hands weighed down with the heaviest object in the store, and ask you to come with them for help.

Occasionally, you get a customer who is actually human. You can joke, chat, and have a generally good time whilst doing your job. They are kind, and understand that you just need to do your job.

Of course I recognize how annoying it is that I have to ask for your phone number, if you want our credit card, if you have coupons, if you want your receipt emailed or printed, and if you want to add this super random item to your total, but this is how I pay my bills, and customers who are actually real people who have worked before and notice you trying your best understand that.

Aleacia Bahler

Username: Aleacia_Bahler

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