I'm Your Server Not Your Servant

I'm Your Server Not Your Servant

Eight tips your server wishes you knew.

After working 40 hours this weekend, I believe this article is highly necessary. There are just a few things that need to be addressed about the correct mannerisms when entering a restaurant. I promise nothing rude, just some concerns that many coming to eat don't realize when talking to their servers.

I just finished working open to close for three days straight. Yes I'm exhausted, slightly overworked, and still have loads of homework to complete (including this article). I just want to start off by reminding everyone reading this, that servers too are human. Just like you, we have good and bad days, and sometimes we make mistakes. Yes, I said it. SERVERS MAKE MISTAKES and (120% of the time we apologize endlessly for doing so). We don't mean for your burger to come out with no mustard or for your bar drink to take more than 5 minutes, it's just sometimes things get misread. You have to remember it's an assembly line for your order to get prepared. You come in and are greeted by a host who seats you so you can be seen by a server. That server then takes your order and relays it back to the kitchen and bar. From there, the food is prepared and the food runner must then bring the food out. During this, many mistakes can happen and we try our best for it not to but every now and then there will be a slight hiccup.

So here it is, some things to remember when it comes to eating at a restaurant.

1. We're human.

Yes, I said this earlier but I really need this to sink in. We aren't robots. We don't take an order, grab your refills, fill your fries, and leave. We have lives too and if your servers are anything like me, they haven't slept in days. College student servers have to balance working doubles on the weekends to make up for the hours they miss during he week from school. During the weekend is also when we should be finishing up homework. So, please be mindful that we're tired but we're trying our best.

2. You're not our only table.

This cannot be emphasized enough. While we want to give you the best experience possible, we also have 20 other tasks floating in our heads. *Table 13 needs fries, table 15 wants dessert, table 11 is probably ready to order, and table 14 wants their checks split and food for the road.* It's difficult trying to remember every little detail for every table we take. Just please try to remember that when you get upset that we greeted another table before coming to check on you.

3. We live off our tips.

Servers make an average of $3-$5 an hour. That's it. Our paychecks barely reach double digits and we're often scavenging to make ends meet. When I say we live off our tips, I mean it. Those tips are what pay for my car, my gas, my utilities, and sometimes rent. I can tell you that receiving a tip of $0.99 on a bill of $80.01 is not a good feeling. We just ran around this restaurant for an hour trying to accommodate your every need. If you do not have enough money to tip correctly, you shouldn't be ordering rounds of $9 bar drinks. It's that simple.

4. Plate stacking isn't recommended.

While we appreciate the gesture, often times it creates a bigger mess for us. Our plate stacking is like an art. The dishes underneath are wiped off before placing another on top. This way, when we head to the dishwasher we're able to give all the plates underneath and only have to clean off the top plate. This not only cuts down our time for staying back there, but allows us to come back to you quicker. If you want to help, please leave empty plates and glasses on the edge of your table so we can quickly walk by without disturbing the conversation and grab it.

5. Don't snap at us.

Never ever ever snap or clap at your server. We're not animals, we can understand words. If you see that we're talking to another table don't continually try to call me over to your table. This goes back to you not being our only table. I cannot and will not stop what I'm doing at one table to come to yours. In doing so, you're saying that your needs are more important than the rest of the restaurants. We're not all that special. So be mindful, give us time to finish up at our tables and I assure you we'll be right over to check on you.

6. Be mindful of the time you come in.

If you come in an hour before closing, just be prepared. Yes we are open but often times that is when cleaning tasks must begin for the kitchen. There are certain fryers that are shut down for cleaning while others are left intact in order to feed those that come in late. If you notice that we just sat you and 6 other parties, don't be upset that your food is taking slightly over what it usually would. We basically just destroyed our kitchen and now they're scrambling to get your food out as quick as possible.

7. Please pay attention to us.

If we're asking you a good amount of questions, it's to assure we don't screw up your order when we put it into our system. Please, just put your phones down and give us direct eye contact so we know you heard us. If I come over to greet your table and no one is paying attention to me, I will casually walk away and retry in a few minutes. I won't bug you to try and get your food and drinks in.

8. Our demeanor is directly correlated to how we're treated.

If you assume your server is boring or plain, 9/10 times it's because we tried to be peppy or funny and you didn't react. We feed off our guests personalities. So if you're in a good mood and willing to tell me about your day, believe me, I'll sit there for hours talking to you. If you want to ignore my greeting and not acknowledge me, I probably won't try to spend time at your table. How you treat us will sometimes disrupt our mental focus.

I understand every server is different but at the end of the day we all have the same job, to ensure you have a nice time out with your family and friends and enjoy good quality food. Just knowing these small tips will surely create a better time for not only you, but us servers as well.

Cover Image Credit: Charming Inns

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15 Things You've Heard As An Ice Cream Scooper

And the responses you wish you could have said...

As many of you know, being a customer service employee can be exhausting. Sure, you may like working with people, but there's no doubt that you reach your limit here and there. Ice cream scoopers are a very specialized group of customer service employees who deal with people in their most vulnerable state: when they are craving sweets. If you've ever worked in an ice cream shop, here is a list of things you've definitely heard from customers, with responses of what you probably wish you could have said.

1. "I want cookie dough."

OK, seriously? "Cookie dough" is all you're giving me? Now I have to ask you a million questions about what size, what kind of cone, what type of toppings, etc. I know you may think I read minds, but I swear I don't.

2. "Just give me the regular cone. You know, the normal one."

Well, we offer three different kinds of cones. What's normal to me may not be normal to you. Chances are I'll scoop your ice cream into a sugar cone and then you'll look at me like I have ten heads because you expected a wafer cone *sigh*

3. "Can I try the vanilla?"

Are you kidding me?! I'm not sure if this is because you've never had vanilla before or if it's because you have a very critical opinion of vanilla ice cream, but either way... I suggest you take it down a notch. Your only excuse is if you're four years old.

4. "I promise, this is my last taste."

Is it, though?

5. "Oh wait, actually, THIS is my last one."

Yeah, that's what I thought.

6. "After all of these tastes, I won't have enough room to actually order a cone of ice cream!!!"

Extra points if you and your friends all laugh at the joke you just made.

7. "Is that one good?"

Honestly, does my opinion of ice cream really matter to you? Obviously, I'm going to say I like it, because I work here and it's ice cream, so yeah, it's good. What am I supposed to say? Should I tell you that I actually find that flavor repulsive and that it sort of tastes like soap? Probably not.

8. "Which flavor's your favorite?"

Let's be honest, there's a very high chance that our taste in ice cream is completely opposite altogether. So, when I say that the peanut butter chocolate is my favorite flavor, you'll probably smile and nod politely, and then order mint chocolate chip. Awkward.

9. "Just surprise me!"

No, no, no. Please do not put your ice cream order in my hands, that's way too much pressure. Also, I'm a terrible decision maker.

10. "Do you have chocolate ice cream?"

Nope! *Sarcasm*

11. "Which flavors are gluten-free, sugar-free, fat-free, and dairy-free???"

Why did you even enter this ice cream shop? Don't get me wrong, I'm sympathetic to allergies and sensitivities, but I have a feeling you're just being obnoxious.

12. "I bet your right arm gets pretty muscular, huh?"

Ha. Ha. Haven't heard that one before! Are you going to make the Popeye joke next?

13. "Could you just add some hot fudge on top of that for me?"

Listen carefully. If you ordered a kiddie size ice cream in a cup, and the ice cream fills the cup completely, where would there be room for the hot fudge? The answer is nowhere. I then have to transfer your ice cream into a larger cup that leaves room for the fudge, which easily could have been avoided if you had simply warned me of your fudge desires beforehand.

14. "It costs HOW MUCH?! I remember when a cone of ice cream was 50 cents!"

I don't make the prices. I, too, would love if an ice cream cone still cost 50 cents, but the unfortunate truth is that it does not, nor will it ever again.

15. "Oh, my gosh! I don't know how you work here and stay so thin! I would eat everything in the store!"

Oh don't worry, I DO eat everything in the store.

If you've ever said any of these things to an ice cream scooper, they probably made a joke about you to their coworker when you weren't looking. But it's okay, they immediately praised afterward as long as you tipped well. Ice cream scoopers are nice in nature, I swear. And they don't hold grudges!

Happy scooping!

Cover Image Credit: Pixabay

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5 Vegetarian Recipes To Try This Summer

Get in my tummy!

Do you ever scroll through Pinterest and just see so many awesome foods that you want to try immediately? I always see food that I'm dying to try, but then I never actually attempt to make it. This summer I'm going to finally try some of these recipes. These are the five recipes I'm going to attempt, and you should too!

1. Vegetarian Dumplings

If you know me, you know I love dumplings! But since I've been vegetarian it's very hard to find good vegetarian dumplings. I'm sure these homemade ones will be delicious! I can't wait to make them!

2. Zucchini Balls

I've never been much of a meatball person, but that's probably because they were beef, and I didn't like beef. However, I am willing to give these meatless meatballs a try!

3. Falafel

I already love falafels, and I would love to make some of my own! They look so good.

4. Buffalo Cauliflower Bites

Buffalo chicken is so yummy. I definitely miss it, but I must look for new things to try. I'm not a huge fan of cauliflower, but maybe this will get me to eat it, and I'll have a new favorite!

5. Oreo Chocolate Truffles

For dessert, I just have to make these. I love chocolate, and Oreos are pretty yummy too. These truffles seem so simple to make, which will be great so I can make more anytime!

Cover Image Credit: Emily Lydell

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