As many teens begin their journey into becoming an adult some of the first jobs they ever have is working in the food service, retail, or working for their family. Despite that, many teens have never experienced what life is like when working in those industries.
I have worked as a host for two years and just recently became a server. The lessons I have learned along the way have impacted me immensely, but the most common theme I see among all of this is simply that people who have served or have worked in the customer service industry before are some of the most understanding guests. Here's why I think everyone should work in the customer service industry.
As I have previously stated, I have found those who have worked in the industry are some of the most understanding guests. On busy days, kindness goes a long way
Those who have worked in the industry are some of the kindest people. When they see you rushing around, they always are the ones encouraging you and often reminding you that they've done this before and they understand.Not only those that have worked in the industry are kind, they're also very patient. You would think something so simple as that would be easy to do. But nevertheless, people become impatient and either take it out on you or your tip in the end.
I understand that the wait in line was a little longer than you would have liked, and I do apologize for that, but I can't control how fast the food cooks. When I hear that they have worked in the customer service industry, I instantly become more relaxed. Their patience is almost as nice as the tip in the end.
Speaking of the tip, those who have either worked in a restaurant or served themselves often tip better. Most servers are in it for the money. Personally, I love serving and the money is just a bonus. But it's very common to either get stiffed -- no tip at all or a few dollars at that.
Some days, you have to be thankful that they tipped you at all, especially if you're having a rough day. But on those rough days, some, most often those who have served, will tip the 20 percent. They've been where you are and understand it better than anyone.
All of these seem like common sense. And it really is. Treat your server how you'd want to be treated. Whether you have worked in the industry or not. Just remember, kindness goes a long way.