Why Are We Letting These Mass Shootings Happen?

Why Are We Letting These Mass Shootings Happen?

These tragedies will continue to happen and soon, we'll be powerless to stop them.
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If this article doesn't scare the shit out of you, we're doomed.

That's right ladies and gentlemen; unless we get off our pedestals and stop trying to spite one another in the name of politics, we don't stand a snowball's chance in hell. Last week, I woke up to Twitter blowing up with horrific news. The worst mass shooting in U.S history happened in Las Vegas during Jason Aldean's set for the Route 91 Harvest Festival. The 64-year-old shooter named Stephen Paddock opened fire from his hotel room and according to the latest report from the New York Times posted on 10/2/2017 at 2:23 P.M., at least 58 people are dead and hundreds are wounded. And the sad thing is, I wasn't even surprised.

Think about it, mass shootings have been in most of our lives since we were born. Two days before my first birthday, Dylan Klebold and Eric Harris walked into Columbine High School and murdered 13 people and injured 21, and it shook America, but everyone was convinced "this won't happen again". Then in 2007, Seung- Hui Cho initiated a massacre at Virginia Tech that took the lives of 33 people and wounded 17, and once again you heard "this can't happen again" and "I'm keeping them in my prayers". And while that's a good sentiment to have, prayers don't stop bullets from flying.

Only two years after that, Nidal Hassan carried out a massacre at Fort Hood, killing 13 people and wounding 33 people. Before any of you start talking about "of course it was a Muslim, all Muslims are terrorists!!!", realize that the majority of mass shootings in the last 10 years in America have not been committed by Muslims from the middle east, but from white Christian men. We don't call all white people terrorists, do we? Exactly. Adam Lanza was not Muslim, he was a white man who murdered his mother in her home before walking into a first-grade classroom at Sandy Hook Elementary School and murdered 26 people, 20 of them were 6-7 years old. Little children, waiting for Christmas and wondering what Santa was going to get them that year, gone.

The Dark Knight premiere shooting in Colorado, San Bernadino, Pulse Night Club in Orlando, Charleston, and now this. This is our reality now ladies and gentlemen, a world where we can't go out anywhere without that voice in the back of our heads telling us to watch out. Where in the ISU dining center, we have a guide on what do in the case of an active shooter, or a bomb threat, or any other catastrophe you can think of. We as a society need to realize that terrorism is not exclusive to one race or one religion and unless we come together, these tragedies will continue to happen and we'll be powerless to stop them.

Cover Image Credit: Antonio Grosz

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Customer Service Expert, Gary Brewster of Oneida Provides Tips for Displaying Appreciation to Your Customers

By taking a more direct and proactive approach to managing your customers, you can open up a new avenue of success for your business.

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Customer relationships are a core part of your business success. Many businesses that outperform their competitors are just more responsive in this area. By taking a more direct and proactive approach to managing your customers, you can open up a new avenue of success for your business. How can you display genuine appreciation to them? Here are tips and practices from customer service expert and accomplished entrepreneur, Gary Brewster in Oneida, Tennessee that you can adopt.

Event Sponsorship

There are many small signs of appreciation you can show to customers, but hosting an event provides significant evidence to customers that your business genuinely acknowledges and cares for their support. With these events, you can treat customers as guests - which can be a great way to elevate your relationship with them. After these events, you can follow-up with your customers, build upon that relationship, and gain additional insights into their expectations.

Customized Products and Services

Customers will be pleasantly surprised to see products specifically catered to their preferences. This shows that you do respond to their feedback and are appreciative of the information they provide. Also, you are reinforcing the fact that your business firmly puts a priority on their needs and is committed to elevating their experience. You can personalize your products through a couple of means, including offering them in certain colors, modifications, labels, and more.

Use Handwritten Notes

A handwritten note is one of the best ways to convey authenticity in your messages. When you use this medium for sending messages of appreciation to your customers, it generates a more positive response. In a world saturated with emails, social media messages, and mobile text, a handwritten letter can stand out. You can work with your team in organizing a schedule where customers are sent handwritten notes. These can especially work great for the holiday season as customers are more receptive to goodwill messages during this time.

Develop a Loyalty Program

While your business benefits form loyalty programs, they also make the customer feel more appreciated. For your most consistent customers, you are sending the message to them that their loyalty has not gone unnoticed and that you are truly grateful. When repeat business is rewarded, the long-term benefits will be valuable. Instead of merely creating a loyalty program from scratch, consider doing research and recognize specific purchasing patterns within your customer base. You can then highlight certain products they favor and make that the focal point of your loyalty program.

When it comes to maintaining a high standard of customer service, communication and goodwill are valuable. Showing appreciation to your customers is more than simply communicating with them, but also conveying a general sense of commitment to their needs. Your business stands to gain immensely by developing this unique approach to customer service. Consider adding more of these elements as you build your customer service strategy with your team.


About Gary Brewster:

Gary Brewster in Oneida, Tennessee is an entrepreneur and commercial roofing expert. Driven by building excellent relationships, he takes pride in providing the best customer service possible. As a business owner, his goals include delivering exceptional service, solving complex problems, and giving back to the community. Outside of the office, Gary enjoys spending time on his family farm with his wife, children, and grandchildren.


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He’s Not My President, And I’m Sorry That He’s Yours

I refuse to acknowledge him as "my" president, he doesn't deserve it.

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It's been about two years since Donald Trump has officially taken office and became your president. I say "your" because he is not my president and I refuse to acknowledge him as such. I refuse to associate this man with one of the most powerful titles because he does not uphold the standards of what it means to be president. Donald Trump is a failed businessman, WrestleMania participant, and T.V. personality, but he is no president.

In the past, we've elected leaders whose ideas and vision for this nation didn't align with mine, but Donald Trump is another kind of malevolence that I refuse to believe runs the United States of America. Go ahead, call me all the names in the book; snowflake, libtard, or whatever your petty, little heart desires—your president still incompetent and runs his platform based off of false hope, an abundance of lies, and a xenophobic agenda.

This man single-handedly fooled an entire group of people that the United States was going to build a wall at the southern-most border (as if there isn't already a wall there) to keep out "criminals" (undocumented immigrants fleeing their country in order to survive) and said Mexico was going to pay for it (which they never did and never will.) This entire plan was flawed from the beginning; it was founded upon hate and pure ignorance. I hate to break it to you, but this country was founded upon immigrants and that's never going to change.

Your president even had a temper tantrum and shut down the government for 35 days, he doesn't care about the citizens of this nation, and to be quite frank, he never did in the first place. He never will unless it benefits him in some way. We're talking about the same man who addresses woman like their objects, views minorities like criminals, opposition for the LGBTQ community, makes a mockery of disabled people, honestly, the list can go on and on. What makes you genuinely believe he cares about you?

President's Day was initially created to celebrate George Washington's Birthday but eventually was adapted to commemorate the presidency as a whole somewhere along the line. So this President's Day, as we reflect upon your President's legacy for what he's created thus far, I'm sorry. I'm not sorry he'll be remembered as one of the worst presidents to go down in history and I can't wait until this nightmare is over.

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