Talking with the human species is one of the many basic requirements of being, well, a member of said species. Some conversations can be productive, like directions to the nearest Subway. Some can be irritating, like trying to figure out a good time to meet for a group project.
Some, however, can be just downright weird. Whether the weirdness is on a first Tinder date, from a prolonged Midwestern goodbye, or by overhearing a very public breakup, people and their words can inspire a feeling that only the stereotypical nails-on-a-chalkboard sound can capture.
I've been working in retail for the past seven years, so the average duck would think, "Wow, she must have that whole customer service voice down pat. I bet she can small talk with a horse, she's so good at it."
Well, the average duck would be incredibly wrong.
I'm TERRIBLE at speaking to random people candidly. Sure, my loved ones think I'm endearing and tell a good joke every once and a while. Yeah, I can discuss the snot out of a novel to my English Lit professor. I can debate educational theory like an undergraduate that knows just enough to sound convincing.
Talking to a customer about literally anything? Forget it.
I don't know if it's the fact that I work the night shift and everyone's just a little too tired (especially me) to make a decent conversation or if it's literally just me and my weird self, but I have a particular knack in making even the most mundane conversations seem as pleasant as hearing a loud, drawn-out fart in a quiet exam hall.
So, if this seems like the type of skill you'd like to implement, here are seven tips to do so. I'm speaking from my experience in retail, but since awkwardness is fairly universal, I see no reason you can't rock these in your daily life.
1. Say just a little too much
GiphyI'll admit, I'm a pretty long-winded individual. I'm not one to hit people with a one-word response. In fact, I generally have a 10-word minimum.
So, when people come up to the shop and ask me, "How's your day going?" I'm not going to hit them with a simple "Fine." No, odds are I'm going to say something like, "It's going alright. I'm a little tired, but I think it's because I stayed up last night writing a paper. At least I got it done, though. It was kind of a close call there at the end, because my computer died right when I was. . ."
The conversation continues, with me accidentally babbling and the customer trying to politely inch away from my endless tirade.
2. Say just a little too little
GiphySometimes I get a customer who actually wants to have a conversation. They'll come up and ask something like, "Are you here alone?" or "Do you work every night?" which are both super good introductions into a perfectly good customer-barista exchange.
Then I ruin it with either a short "Yup" or just nodding, thoroughly killing any future conversation opportunities.
It's not their fault. I'm just a derp.
3. Use super obscure slang
GiphyWhich brings me to my next point. Weird words and phrases will come out of my mouth and they're either misinterpreted or missed altogether.
I once said "Alrighty dighty" to a customer, a weird rhyme-thing I say throughout my own life, and the horrified customer thought I called him "daddy."
Trust me, the five embarrassing minutes it took to explain that I'm just weird, not trying to slide into his DM's was awkward for both parties.
4. Comment of their life decisions
GiphyLook, I'm typically not a judgmental person. I'm in college too, so if someone comes up to the shop and orders a latte with five extra espresso shots, I'm making that drink with extra love and sympathy.
That being written, I'm terrible at making random comments about orders that make people feel weird about their purchases. I don't do it all the time, but when I do, it's pretty bad. I once told someone that a Clif Bar was good for his colon because of the fiber.
Yes. That is indeed a true story.
5. Fail quite spectacularly at reading the room
GiphyI typically have a high-output happiness level. Combine that with the fact that I'm in retail mode at work, and you have one happy Marisa running around.
Some customers, then, will come up, dragging their feet and looking very dejected at the thought of spending yet another night at the library, and I'll greet them with a highly unwanted "Hi! What can I getcha!?"
6. Sprinkle in some song and dance
GiphyOkay. I close alone. I get bored. When I'm bored, I'll start singing and dancing like I'm in "Barista: The Musical." I've been surprised by many a people who've witnessed me making up my own line dance to some random Italian song.
I don't know what it's like to experience it from the other side of the counter, but I'm sure it's quite awkward.
7. Add in lots of noises
GiphySometimes, especially when I haven't had another customer in a hot minute, I forget how to use the English language. So, when someone comes up and says the inevitable, "Hi, I'd like a Rock Chalk latte," I might respond with the incredibly eloquent, "Rock 'n roll, and what shize ish . . . I mean, what size didcha, did you, medium?"
Then I cap it off with a hysterical laugh and try the sentence again, ignoring my customer's wide eyes and slow nod.
If you've ever suffered from one of the above at my hands, just know that I adore you and that it's not because I mean to. I'm just awkward.
the 25 songs that HAVE to be on your summer playlist
Your summer is defined by your soundtrack:why make it anything but amazing? These songs will keep you and your friends grooving at any hangout.
Memories are made with two things: music and friends. Here's some help with one of those factors.
1. "Redbone" -Childish Gambino
when you hear the first hit of the drum the tears start falling.
2. "XO Tour Llif3" -Lil Uzi Vert
If your friends don't accompany you in screaming "I don't really care if you cryyyy", they're not your friends.
3. "Sober" - Childish Gambino
the lyrics make everyone depressed, but it's still a bop.
4. "Young Dumb & Broke" - Khalid
We've all personally been in this situation (still are)
5. "Plug Walk" -Rich the Kid
Never makes sense but always gives you an emotional dance break between sad songs.
6. "Ball For Me" -Post Malone & Nicki Manaj
Posty is always a great choice- and then add the QUEEN.. It's a yes.
7. "Kids See Ghosts"-KIDS SEE GHOSTS
Cudi and Kanye define Summer cookout playlist with this.
8. "Soulmate" - Mac Miller
YOU MY SOULMATE. we can all admit we just want someone to sing this to us
9. "NBAYOUNGBOAT" -Lil Yachty and NBA
the song that will make you wanna get up on the table tops and dance.
10. "Campfire"- AMINE
it's old school. it's groovy. it's Amine... what more do you need?
11. "Love me forever" - Lil Yachty
Lil Boat being sweet????
12. "Pretty Girl" -Clairo
one to sit by the pool with friends.
13. "Pink Toes"- Childish Gambino
ACT LIKE YOU KNOW
14. "Lucid Dreams" -Juice WRLD
again, one of the sad songs we all relate to.
15. "Cherry Blossom"- Jon Vinyl
one of those chill songs you stare at the ceiling to
16. "My Favorite Part"-Mac Miller
again: adorable song we all want sung to us
17. "LEMON"-N.E.R.D. &Rhianna
Just get it how ya live it.
18. "Run to the Sun"-N.E.R.D
Jazzy.
19. "Bubblin'" -Anderson.paak
a ghetto version of 007.
20. "Wanted you" -NAV & Lil Uzi Vert
from "where ya at?" you're all ears
21. "Nice for What"-Drake
Makes you want to dance
22. "DANG!"- Mac Miller & Anderson.paak
Two legends at it again
23. "KOD"-J.cole
cole always brings the hits
24. "WATCH"- Travis Scott & Lil Uzi Vert
look at ya rollie look at my rollie
25. "Really? Yeah!"-KYLE
low key fire.