Working in a customer service job, such as a barista at a cafe, requires so much patience. Honestly, I’m surprised that I haven’t ripped my hair out yet. I understand that people may be having a bad day, but some customers are just unbelievable.
1. Having to force a smile on your face at eight in the morning
2. Having to deal with rude customers who try to tell you that you’re doing your job incorrectly
3. This is just a one-time occurrence, but having to deal with high/drunk customers who buy a bunch of food for their “munchies” and proceed to throw their blunt on the counter
4. Having to deal with customers who pay for everything in coins
5. Customers try to talk to you about their life problems when there are people waiting in line behind them
6. People telling you about their “life-threatening” food allergy after you make their whole order
7. Customers asking you to list every single food that is popular, but they pick one that you never listed
8. Regulars explicitly asking for a discount every single time they come just because they have a “good” relationship with the owner
9. When you warn a customer that a beverage is hot, but blame you and threaten to sue you after they spill it on themselves
10. People throwing their money on the table and make you feel like trash
11. When they tell you that they want their pastry steaming hot then proceed to yell at you for making it too hot
People in customer service have definitely seen their bad days, but at the end of the day, it makes you grateful when you’re on the receiving end as a customer. Treat people who work in customer service (and people in general) with respect!