Improving customer experience is vital to the development of the service industry, such as beauty spas and nail salons. Customers have more information at hand to make their choices, so they are increasingly demanding. Customer is the King. Therefore, satisfying the “King” is the industry’s vital issue.

With Maby, your salon’s customer service goes up a notch with these features:

Closest nail salons near you

The feature developed by Maby based on GPS positioning technology helps suggest to customers which closest nail salons near you. Surely this feature will create a lot of new customers for many nail salons across the United States.

Set an appointment, choose a worker in 15s

Guests only need to access the Maby app and spend up to 15 seconds booking an appointment with a favorite nail artist at the nail salon of your choice, reducing waiting time and stress.

Get ready before guests arrive

Thanks to the interactive synchronization feature between customers, workers, and salons, it helps to optimize appointment management (notes from customers, suggestions from available templates, check-in) by getting ready before guests arrive to catch up. Start work as soon as possible.

Automatic Reminders

The appointment reminder feature helps the salon reduce the number of missed appointments. Increase revenue and improve customer satisfaction easily and quickly.

Automated customer care

The system will automatically take care of consumers depending on many parameters and maintain a close relationship with customers on different occasions: birthdays, reminders for upcoming appointments, making new appointments and reviews after service appointments.

Suggesting preferential programs for customers

The appointment scheduling optimization system will analyze and suggest appropriate incentive programs to increase revenue for the salon.

What are you waiting for? Download the Maby app now!

MABY - The best Platform to find Nail Salons Near you