Everyone should at least work a customer service type of job at least once in their life. At least for a decent chunk of time. It doesn't matter how long, but to get the gist of what these people have to deal with. It could be doing retail, fast food or as a restaurant employee, sales, or any other type of customer service. This work is exhausting but completely necessary and in high demand so if everyone had a chance to step in to the shoes of a waitress or a retail sales person, they may appreciate the hard work they do. Here are some reasons why they deserve the credit.
Growing up with a family owned business, I've always appreciated customer service I feel more than the average, but you have a completely different level of respect for this type of work no matter how much you appreciate their hard work, you don't realize how hard it really is until you're in their shoes for real.
Here are some lessons you can learn from working customer service.
1. Their job is literally to make you happy.
They bend over backwards for you and work so hard behind the scenes to make all your wants and wishes available to you within their means and power. Learning to think of others and their needs is a powerful lesson.
2. They put up with so much ridiculous-ness.
You have no idea what some people put up with from things going wrong left and right and/or unknown obstacles popping up out of nowhere. Learning to multitask and deal with the hurdles as they come to you can help you in more ways than one down the road.
3. They work as a team.
All their coworkers help each other as much as possible. Many go out of their way to bus others' tables, run others' food, seat and help guests who may not even be their own. They help cover shifts and time off so their coworkers can enjoy time off. Learning to be a team player is a valuable skill to have especially when it comes to long-term employment regardless of the field, whether it's customer service or not.
4. They do more than you think.
Not only do they make you feel welcome and honor you by making sure the customer always leaves smiling, they also must know the technological procedures, money handling, codes, deal with multiples events at once, etc. It's not just leading you to a table with a smile, it is way more than that.
5. Valuable skills earned.
Working in this field makes you better at communication, better at organization and planning, better at balance and coordination, better at people skills and being friendly - the list goes on and on. It is simply just a different kind of environment.
6. They go above and beyond.
Your server could take on multiple tables at once while on a busy dinner shift while working a double, hasn't had their break yet or eaten anything for lunch or dinner and still manages to slap on a smile and go above and beyond for not only all your needs and wants but for many families and individuals all at once. They put you first above themselves.