Here Is Why Having Customer Service Experience Is Important
Start writing a post
Lifestyle

Here Is Why Having Customer Service Experience Is Important

The lessons that don't stop when you quit your job

34
Here Is Why Having Customer Service Experience Is Important
Tyler Rovenstine

Over the past few months, I have applied to over 25 internship positions. When doing so, I knew that my resume and cover letter were all that an employer would know about me until I got the chance to speak with them one-on-one.

A piece of paper defines who you are these days, so sell yourself.

I went over my resume 10 plus times. I wanted it to be perfect. I sent it to a few people that I knew well who were recruiters for other companies and asked for advice. Everyone told me to take two jobs off of my resume - the only two customer service jobs I have ever had. They said, “you’re selling yourself as a journalist, not as a barista.” I understood what they were saying, though I felt as though those two jobs were a vital part of my experience in the working world. I did as they said and took the two jobs off, but not until after I had already sent my resume to a couple of companies.

Recently, I was talking to a woman who hired me as an intern at a PR agency. When discussing the work that I had done, she brought up my customer service experience. We discussed my time working at Starbucks when I was in high school and she mentioned that she likes to see customer service on a resume because it shows real-world experience. It shows that you know how to interact with a customer, which is important in practically any job that you will end up doing.

The lessons that I learned when I worked in customer service are lessons that have stuck with me from the beginning, and I see to be essential in the business world as well. You don’t just learn how to serve coffee or blend a smoothie. You learn how to make a customer happy. You learn how to manage your time at work and how to keep busy. You learn how to be an efficient team member.

Jumping into the professional world is hard, and I don’t know that I would feel as prepared as I do if it weren’t for the first two jobs that I had when I was in my teens. There are more valuable aspects to a community service job than most people realize, and they will, without a doubt, come in handy in any job you end up doing.
Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
the beatles
Wikipedia Commons

For as long as I can remember, I have been listening to The Beatles. Every year, my mom would appropriately blast “Birthday” on anyone’s birthday. I knew all of the words to “Back In The U.S.S.R” by the time I was 5 (Even though I had no idea what or where the U.S.S.R was). I grew up with John, Paul, George, and Ringo instead Justin, JC, Joey, Chris and Lance (I had to google N*SYNC to remember their names). The highlight of my short life was Paul McCartney in concert twice. I’m not someone to “fangirl” but those days I fangirled hard. The music of The Beatles has gotten me through everything. Their songs have brought me more joy, peace, and comfort. I can listen to them in any situation and find what I need. Here are the best lyrics from The Beatles for every and any occasion.

Keep Reading...Show less
Being Invisible The Best Super Power

The best superpower ever? Being invisible of course. Imagine just being able to go from seen to unseen on a dime. Who wouldn't want to have the opportunity to be invisible? Superman and Batman have nothing on being invisible with their superhero abilities. Here are some things that you could do while being invisible, because being invisible can benefit your social life too.

Keep Reading...Show less
houses under green sky
Photo by Alev Takil on Unsplash

Small towns certainly have their pros and cons. Many people who grow up in small towns find themselves counting the days until they get to escape their roots and plant new ones in bigger, "better" places. And that's fine. I'd be lying if I said I hadn't thought those same thoughts before too. We all have, but they say it's important to remember where you came from. When I think about where I come from, I can't help having an overwhelming feeling of gratitude for my roots. Being from a small town has taught me so many important lessons that I will carry with me for the rest of my life.

Keep Reading...Show less
​a woman sitting at a table having a coffee
nappy.co

I can't say "thank you" enough to express how grateful I am for you coming into my life. You have made such a huge impact on my life. I would not be the person I am today without you and I know that you will keep inspiring me to become an even better version of myself.

Keep Reading...Show less
Student Life

Waitlisted for a College Class? Here's What to Do!

Dealing with the inevitable realities of college life.

97915
college students waiting in a long line in the hallway
StableDiffusion

Course registration at college can be a big hassle and is almost never talked about. Classes you want to take fill up before you get a chance to register. You might change your mind about a class you want to take and must struggle to find another class to fit in the same time period. You also have to make sure no classes clash by time. Like I said, it's a big hassle.

This semester, I was waitlisted for two classes. Most people in this situation, especially first years, freak out because they don't know what to do. Here is what you should do when this happens.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments