In 48 Years of Living, This is the Most Ridiculous Thing

This lady comes up to the counter and orders a single dip of ice cream in a cone for her child. When the family is ready to leave, she came back up to the counter and asked for a cup to put the cone in so her child doesn't spill the ice cream in the car. At my place of employment, we have to charge for both, it's about .85 cents and this lady goes crazy. She said "Well the kid who sold me the ice cream didn't tell me that! In the 48 years that I have lived *this* is the most ridiculous thing I have ever experienced!" she then began storming out of the store and said "If my child spills this in the car, I'm coming back to get the kid who sold it to me to clean it up! You just lost my business!"

Honestly, lady, if paying .85 cents for something extra is the most ridiculous thing you've ever experienced, you have a boring life. Next!

You're Paying For the Cup, Sir

This man came through the drive through and ordered a medium water. Once he got to my window, he immediately asked me "Is water not free?" to which I replied "The water cups are free but any other size is $1.25." He said "Well why didn't the order taker tell me that? It is OFFENSIVE to me, as a customer, to have to pay for water that should be free." One of my coworkers then joined the conversation and said "Is it offensive? You asked for water, the price is for the cup."

"Yes! It is! How old are you?"

Coworker: "20?"

Customer: "That's why it isn't offensive to you. What's your name? There are six people who own this parking lot and I'm one of them! I will get you fired! What is your name?!"

Then I gave him a fake name, he drove off, and we continued our shift.

Are You Listening to Me?

I was taking orders in the drive through and this man pulls up. As I start to take his order, my manager bagan shouting at someone from across the kitchen where I was passing so I didn't hear what he said, so I said "I'm sorry what was it?" and he angrily said "Are you listening to me? If you're not going to listen to me then we'll come inside."

My thoughts on this is he didn't know WHY I couldn't hear him so why did he get so angry? Also I don't understand how someone can talk to a stranger in such a manner. He was probably hangry.

It's Been 5 Minutes

A lady came through and ordered about $15 worth of ice cream and because the order behind hers was made first, we pulled her forward. She was waiting for a total of five minutes from the second she pulled away from the speaker and came inside and asked if she could get compensation of some sort. My manger gave her a $5 gift card and she said "Well that's not what I paid" so my manager ended up giving her the $5 gift card, a full refund, and all of her ice cream.

Your Parents Must Not Like You

A man read my name tag and said "Your name is Brooke? Your parents must not like you very much, huh?" I was completely taken aback by this comment but somehow managed to ask "Why not?" to which he replied "Oh, because it's the name of a trout fish."

...yeah... okay?

If I were your boss, I'd Fire You

An old man who is a regular at my store had returned a pint of ice cream and said he was able to get a free one. I called my manager over and he said he would check to make sure this is true. So while he was checking I went ahead and checked the person out behind him. I said to him "While my manager is checking that, I'll go ahead and help the person behind you and I'll be right back." He didn't say anything so I did as I said. When I came back with the information that I needed, I continued to help him but he gave me an earful. He said "You're very rude. It's incredibly disrespectful for you to leave someone and help someone else." So I told him, "Sir, I let you know about the situation and I told you we had to check to see if you were able to get a free ice cream."

Customer: "You weren't checking! You helped someone else out!"

Me: "We're short-handed and I'm trying to help everyone with the best efficiency."

Customer: "It's not my problem that you're short-handed!"

Me: "Sir, it becomes your problem when there isn't someone to help you."

At this point, he's just rambling on and I'm ignoring him while calling for my manager who comes over and stands next to me and listens to this guy talk. He then says "If I was your boss, I'd fire you!" I said "Well you aren't. This is my boss if you want to talk to her about it." Which he then looks at her, gets even more angry that my boss is a woman, and then leaves.

The lady behind him kept apologizing and wishing me a good rest of the day so that was somewhat relieving.

You Need to Hire More People

The same old man came in about two days later and I really did not want to help him because I knew it would not go well. However, I walked over to him and said "Hi, what can I get you?" Instead of telling me what he wanted, he began saying "The service here sucks. You either need to work faster or hire more people. I think you need to hire more people." When he said this I was about to reach for the applications to hand him one but then the same manager from before walked over and his attitude completely changed. I got him his ice cream and then ranted to my manager saying "I literally told him we were short-handed and he comes up and tells me the service sucks because there isn't enough people."

It's .30 Cents

This guy came up to the front counter and wanted to buy a banana. He did not weigh the banana and there is a button on the registers that rings up a single banana for .54 cents. When I tell him "it'll be .54 cents," he freaks out. He says "that banana is about .25 cents! I am NOT paying .54 cents! That is ridiculous!" and I said "well if you want to ring it up in the produce section we can" and he said "Do you see anyone over there?"

Me: "Sir, I am capable of ringing you up over there."

So I went over there and listened to him gripe at me because he thinks I steal money from customers for ringing them up for prices higher than they actually are. He even said "You know better than that. It's wrong and you know it." Then proceeded to pay .24 cents with a credit card.

I'm just doing my job. People want things and I ring them up and cash them out. I don't know what else to say.

There's Blood In My Ice Cream

This lady asked for ice cream and come back to the counter a few minutes later, speaking to my manager. My manager walks over to me and checks the front and back of my hands for any cuts or nail polish and showed me the lady's cream. She thinks there is blood in her ice cream but it was half of a cherry.

Bloody Finger

This story does involve blood. One of my managers was making a shake and somehow broke the cup and split her finger in half on the shake spindle. Blood got all over the counter and the floor and the other manager that was there had to take her to the hospital to get stitches. Luckily, there was an urgent care center across the street but, my goodness, that experience was a thrill.

Broken Hip

There is this 60 year-old lady who works in the grocery area of the store and she decided to stock milk. There were customers waiting on her and we didn't know where she was. We looked everywhere and when we couldn't find her, we just checked the customers out and went back to making food and ice cream. But then, about thirty minutes later, someone came up and told us that there was someone yelling for help in the freezer. We ran in there to find that she had fallen and broken her hip. There were only five people working and three of them were helping her. It was only my manager and I running the entire store while fire fighters and ambulances came to the rescue.

She recovered well and came back to work without even a limp!