15 Habits You Need To Drop Before You Pull Into Your Next Drive-Thru

15 Habits You Need To Drop Before You Pull Into Your Next Drive-Thru

Drive-thru etiquette is real.
1666
views

Having worked in a drive-thru for two years now, I have seen plenty of habits people seem to think are acceptable. I am here to tell you that they are not. Here are 15 things you may be doing that your drive-thru workers sincerely wish you'd stop:

1. Ordering from the passenger’s side.

We cannot hear you. It's as simple as that. Our speaker box picks up the noises that are closest to it, and you are not one of those noises. You can scream your order as loud as you'd like, but at the end of the day you could save yourself, your driver, and your drive-thru worker the pain and simply have the person in the driver's seat order for you.

2. Talking to your steering wheel.

This is similar to the previous issue. When you neglect to turn your head to speak towards the speaker box, your order becomes a concoction of muffled noises. Look up from your phone, turn your body away from your steering wheel, and project your words towards the box. Please.

3. Saying “Hello?” before we get the chance to greet you.

There are exceptions to this rule. If you have been waiting at the speaker box for more than 60 seconds and have yet to hear a thing from the worker, it is perfectly acceptable to kindly grab their attention. Sometimes malfunctions can occur and we never receive the "ding" letting us know you're there, or maybe it was simply human error.

However, if you just pulled up to the box three seconds ago, it is not acceptable to ask for the worker's attention. There are a lot of things going on behind the scenes. And it is possible that the drive-thru worker is attending to that and is unable to take your order right away. Please be patient.

4. Using pet names.

Unless we know each other personally, please refrain from calling me sweety, honey, babe, or anything else of the sort. You may be genuinely trying to be kind, but it makes many of us uncomfortable and can come across as demeaning.

5. Neglecting manners.

This one is rather broad. It also seems infantile to have to remind people to use their manners. However, if I didn't see it every day I wouldn't feel a need to write about it. Consider the following phrases:

"I need a..."

"I'm gonna have a..."

"Give me a..."

While they may not seem ill-mannered at the surface level, consider a few alternatives:

"May I please get a..."

"I would like to have a ____ please."

Pleases and thank yous will never go out of style. We just ask that you reconsider your word choice before ordering.

6. Dumping your old drink in the drive-thru lane to make room for your new one.

I will admit my guilt: I did this frequently before becoming a drive-thru worker. It wasn't until I saw just how disgusting it made the drive-thru lane appear that I knew I needed to stop this habit. Unless you are dumping water, your beverage dampens the appearance of the lane, will likely create a foul smell, and will now be the job of a worker to clean later that day.

7. Repeating your entire order when we only asked for clarification on one element of it.

Just because I need you to repeat one modification of your order does not mean I did not hear the rest. Trust that we know how to do our job.

8. Treating us like we are incompetent.

This point is closely related to the previous, but it is more all-encompassing. The stereotype that drive-thru workers are dull, unintelligent low-lifes needs to end. I will be graduating a semester early with my Bachelor's and am using this job to get me through school. I work with a Ph.D., college students and graduates, future nurses, mothers, intellectual thinkers, and many other competent human beings. Treat us as such.

9. Not making eye contact with us at the window.

This is just a general rule of respect. If your avoidance comes from social anxiety, make an effort to connect with us in other ways. However, if you simply neglect to so much as look at the person handing you your items, you are communicating to them that they are not worthy of your attention for whatever reason. We are human beings, not machines.

10. Holding out your payment the second you reach the window.

This may be a silly pet peeve, but I know I am not alone. Holding your form of payment out your car window as you pull up sends a message of impatience, even if that is not your intention. Please wait until we greet you to present your payment to us.

11. Expecting us to be able to break your $100 bill.

While this may not apply to all drive-thrus, it applied to a vast majority. We are not a bank, nor are we a large retailer. At the beginning of a shift, we are given a till with a set amount of change in it that will need to last us. We cannot simply break your large bill and expect to have enough change for future customers. It's not common knowledge, so if you have tried in the past there is no ill-will. However, if the worker politely tells you they cannot accept that form of payment, do not get angry with them. That's just the way it is and your attitude will not change that.

12. Driving away from the speaker box immediately after placing your order.

Once again, this communicates impatience. If you drive away without getting confirmation from the drive-thru worker there is no way to ensure they got your order completely correct.

13. Adding to and/or changing things about your order at the window.

Not only are we expected to deliver exemplary customer service, but we are also on a mission to get our customers in and out as quickly and efficiently as possible. If you order something once you get to the window you are throwing this goal off its tracks. It's acceptable at times, especially if you are polite with your request, but we just ask that you be prepared with your entire, correct order at the speaker box.

14. Smoking in the drive-thru.

I am not judging smokers of any kind. That is your lifestyle choice and I respect that. However, I find it very difficult to believe that you cannot curb your urge to smoke for the few minutes you'll be in the drive-thru. You never know what someone may be allergic to, or what can irritate someone, or simply if someone detests the smell of smoke. Show respect and wait to partake in this activity until you are out of the drive-thru.

15. Overall, showing complete disrespect toward the person serving you.

If any of these points are news to you, you are not alone. I do not believe that every person who comes through a drive-thru intentionally does things to irritate or disrespect the workers. However, now that you are equipped with this knowledge you can be a better customer, and we can serve you more efficiently and effectively.

Cover Image Credit: Unsplashed

Popular Right Now

6 Things You Should Know About The Woman Who Can't Stand Modern Feminism

Yes, she wants to be heard too.

89977
views

2018 is sort of a trap for this woman. She believes in women with all of the fire inside of her, but it is hard for her to offer support when people are making fools of themselves and disguising it as feminism.

The fact of the matter is that women possess qualities that men don't and men possess qualities that women don't. That is natural. Plus, no one sees men parading the streets in penis costumes complaining that they don't get to carry their own fetus for nine months.

1. She really loves and values women.

She is incredibly proud to be a woman.

She knows the amount of power than a woman's presence alone can hold. She sees when a woman walks into a room and makes the whole place light up. She begs that you won't make her feel like a "lady hater" because she doesn't want to follow a trend that she doesn't agree with.

2. She wants equality, too

She has seen the fundamental issues in the corporate world, where women and men are not receiving equal pay.

She doesn't cheer on the businesses that don't see women and men as equivalents. But she does recognize that if she works her butt off, she can be as successful as she wants to.

3. She wears a bra.

While she knows the "I don't have to wear a bra for society" trend isn't a new one, but she doesn't quite get it. Like maybe she wants to wear a bra because it makes her feel better. Maybe she wears a bra because it is the normal things to do... And that's OK.

Maybe she wants to put wear a lacy bra and pretty makeup to feel girly on .a date night. She is confused by the women who claim to be "fighting for women," because sometimes they make her feel bad for expressing her ladyhood in a different way than them.

4. She hates creeps just as much as you do. .

Just because she isn't a feminist does not mean that she is cool with the gruesome reality that 1 in 5 women are sexually abused.

In fact, this makes her stomach turn inside out to think about. She knows and loves people who have been through such a tragedy and wants to put the terrible, creepy, sexually charged criminals behind bars just as bad as the next woman.

Remember that just because she isn't a feminist doesn't mean she thinks awful men can do whatever they want.

5. There is a reason she is ashamed of 2018's version of feminism.

She looks at women in history who have made a difference and is miserably blown away by modern feminism's performance.

Not only have women in the past won themselves the right to vote, but also the right to buy birth control and have credit cards in their names and EVEN saw marital rape become a criminal offense.

None of them dressed in vagina costumes to win anyone over though... Crazy, right?

6. She isn't going to dress in a lady parts costume to prove a point.

This leaves her speechless. It is like the women around her have absolutely lost their minds and their agendas, only lessening their own credibility.

"Mom, what are those ladies on TV dressed up as?"

"Ummm... it looks to me like they are pink taco's honey."

She loves who she is and she cherished what makes her different from the men around her. She doesn't want to compromise who she is as a woman just so she can be "equal with men."

Related Content

Connect with a generation
of new voices.

We are students, thinkers, influencers, and communities sharing our ideas with the world. Join our platform to create and discover content that actually matters to you.

Learn more Start Creating

Hey Donald Trump—The Media Is A Pillar Of Democracy, Not The Enemy Of The People

An attack on the media is an attack on the people.

330
views

If you know anything about Donald Trump, you know that he can't stand being criticized or bad-mouthed. He loves anyone who supports him and despises anyone who doesn't stand by him.

Trump is known for his contempt for the media. He has repeatedly labeled them as the "enemy of the people" and has claimed that approximately 80% of the "fake news" media is "dangerous and sick."

He claims that he is providing a "great service" to the American public by discrediting the media and exposing their lies. That claim is not just divisive, but incredibly dangerous. Discrediting the free press is discrediting the people. The government is always going to be criticized and the people have a right to report what is going on in the world. Any news reported that criticizes him or disagrees with his ideas is his definition of "fake news." Silencing the news and labeling anything that hurts his reputation as "fake" is an attempt to censor what the citizens are told. Once our intake of information becomes censored, we can no longer call ourselves a free nation.

News reporters and editors are human, which means that they are naturally biased. This doesn't excuse blatant false news being spread in an attempt to trick the people, but it doesn't mean that reporters should be silenced. Doing so would be detrimental to our democracy. There is misconstrued information on both sides of the political spectrum. People should think critically about the news they hear and be hesitant to accept statements without proof. However, when there is proof, you can't just call something "fake" and pretend like everything is a media-fabricated lie. We deserve more from our nation's president than slandering reporters without explanation or facts.

The president of the United States should not condone hostility toward the press. It would be acceptable to challenge what the press is reporting or provide facts to prove otherwise, but it is unacceptable to discredit them as a whole just because they say something that makes him look bad.

Bringing up the president's past and reporting the horrible things he has said is not just bogus "fake news" trying to sabotage his campaign. If you're in a position of power, people are going to hold you accountable for your wrongdoings whether you like it or not. Instead of playing the role of the victim and discrediting the press as a whole, respond to their statements respectfully. You owe it to your country to be better.

Related Content

Facebook Comments