Dear Amazon Prime,
I think that it’s time that you and I had a chat about your services.
Don’t worry, you’re not completely terrible. Like, free two-day shipping? Yes, please. The perks of Prime Student? A true blessing for college kids. But for $99 dollars a year, I expect more from you, especially in the Prime Video department.
Prime Video is a worthy Netflix rival, boasting 15,000 films and TV shows wrapped up in the Prime membership cost. Like Netflix, Amazon also has original content. But unlike Netflix, some TV shows and movies – especially those that are popular — have to be rented or purchased at an additional cost, either by episode or season. This is the part I have beef with, Prime.
After an extensive internet search, I can’t find a straight answer, not even on your website. Why should I have to pay extra money on top of the $99 to watch episodes of "Friends" any of the Harry Potter movies, or really anything that is worth its salt? I’m glad that some titles are free, but frankly, those aren’t the ones I want to watch. It’s not as if you need my money; your CEO is literally the richest man in the entire world, boasting a whopping net worth of $112 billion. (Try to wrap your mind around that number for a moment).
Perhaps you think that because you’re not solely a streaming service, you don’t need to make everything free, but that’s where you’re wrong. If all TV shows and movies were free, I think an Amazon Prime membership would be better than Netflix, Hulu, or any similar service.
Why? Because subscribers would get more bang for their buck. Amazon Prime could offer free two-day shipping, unlimited streaming, and the entire laundry list of Prime perks. By comparison, Netflix, Hulu, and others would only be able to offer the streaming. Then, you could be the king of both online shopping and streaming services.
Until that day comes, I’m going to turn to other places for streaming, because Prime Video is pretty disappointing.
Signed,
An Annoyed Customer