Fast food, retail, grocery stores, and other shopping outlets. We have all done it. We have all worked jobs that deal directly with the public. This also means that we have a plethora of customer complaints that drive us up a wall. As a grocery store employee, I encounter and hear some of the most outrageous complaints. Below you will find a wonderful endeavor into the world of the most absurd customer complaints that I have encountered. To protect the privacy of the people involved, as well as to keep my job, the customers shall remain nameless and I will only share the context of each situation. Enjoy the ridiculousness!
1. “I hate the new carousel bagging stations because it becomes my job to put my bags in my cart.”
So after a recent remodel, we received new bagging stations. They look a lot like the carousels at Walmart. A lot of customers have different reasons for disliking them, and I can understand them entirely. But, seriously. How entitled are you that your hatred for them is derived from you unwillingness to lift a bag back into your cart?
2. “There are too many cracks in the parking lot. You may want to do something about that.”
This has to take the cake as the most absurd complaint. I mean do you have NOTHING better to rant and rave over? I know that the pavement is not in the best condition and your cart wheel got stuck in a crack, but come on. That is not even the store's problem. That deals with landlord and property issues. I haven't (and still have not) heard anything so ridiculous leave a customer's mouth. In three years of fiathful service to this company, this is the most absurd complaint I have ever gotten.
3. “This cat litter is too dusty.”
This is the most recent complaint. Not even a week old! I guess you could say it is fresher than she wanted her kitty litter to be. Still, I had to go through about four or five tubs of kitty litter before this customer found one that was up to her anti-dust standards. However, in an unlikely turn of events, they were appreciative of me taking the time to find cat litter that wasn't dusty.
4. “That person had thirteen items in the twelve items or less line.”
To which I respond: if that is the absolute worst thing you have to complain about today, I would consider today a great day!
5. “Why don’t you have anything in stock? The sale only started last week.”
This person literally solved their own complaint. Yes, that is exactly why we don't have the items you want in stock. And it is pretty funny that you consider "anything" the three items that were a big seller. This isn't even a major concern. Just go to the courtesy desk and ask for a rain check. They will be happy to help you.
6. “Um, you don’t have any registers open. I’m ready to check out. What am I supposed to do with my groceries?”
I regret to inform you, sir, but you may have to do the unthinkable and wait. It is not our fault that we literally opened five minutes ago, no registers have money in them, and no line-up was made. We are not miracle workers. Calm yourself.
7. "Someone knocked over some soap in the soap aisle. But it wasn't us."
All I can say is: could these children have made it ANY less obvious that they pretty much threw dish soap on the floor?