Dear The Drop Company:
I am Maggie Kooi, but that is beside the point for the messages I have for you today. I am writing you this letter because I have noticed a few things on your app that need some alterations. Okay, so first thing is my points.
Why do my points have to “pend”? Your app already knows my card is linked to the store that I’m purchasing it to get me points. I just have no other words other than to hurry on up and fix this. Also, why do I have to wait for the other brands to pop up on my screen at that time when I open the app?
Can’t I have the freedom to choose the other brands I can get gift cards and points from? I mean this is America, just saying! Another thing that I have noticed is that you have to reach a certain amount of points to get your gift card. Now, I’m not a numbers girl, but I do know that if the number is in the thousands, that's a lot.
So maybe changing the numbers would be a good idea because it will allow sassy and smart shoppers like myself to have more gift cards to spend and to keep coming back to the app.
I mean you do want people to keep coming back right? Yeah, I thought so! I can’t wait to hear back from you and to see the changes that y’all make. In the meantime, I guess I will go and scroll some more, and by scroll, I also mean shop because I love to shop (and I promise I didn’t give up shopping for lent… oops).
Love,
Maggie Kooi