I work as a ticket taker for my university's events. No, I don't plan on doing this after graduation. It's just a good way to make some money throughout the year.
But here are seven ways you're making our jobs harder.
1. Not having your ticket ready
If it's a paper ticket, have it in your hand as you approach me. If it's on your phone, have it already loaded and ready to be scanned. Don't go through security until you have your ticket ready or else you're holding up the line of people who do. And don't ask me how to get your tickets online because I honestly will not know and I will tell you go to the ticket office.
2. Handing me all your tickets
Please don't hand me a pile of tickets. It takes forever to scan them all especially when I have a scanner in one hand and your tickets in the other. The best is when people fan them out so they're all showing. Also, don't hand me an envelope full of tickets and expect me to open it for you and scan them. This takes way too much time.
3. Give me something with a barcode or QR code
Sorry, but I can't scan your email receipt saying you bought the tickets. And I can't scan your student ID either. Don't ask me how to find your barcode or QR code because I'm just going to send you to the ticket office to figure it out.
4. Keep. Your. Ticket. Still.
Don't be funny and move your ticket around in circles on purpose. This is honestly my pet peeve and it's extremely annoying. Don't move your ticket closer to my scanner either while I'm trying to scan it. I know what I'm doing and I know how far the scanner has to be from the code.
5. Don't cover the barcode with your finger
My scanner does not go through your finger to scan the code. Please make sure nothing is covering the barcode or else it won't scan.
6. Don't panic if your ticket doesn't scan right away
Most likely the wifi went out for a second or it just didn't scan correctly. Give me a chance to rescan it before you freak out. Sometimes it takes awhile for the scanner to scan a ticket, too. And don't panic if the scanner makes a different noise then the person's ticket before. Each noise means something and most of the time, it's not a big deal. So unless you actually have counterfeit tickets, don't worry if the scanner doesn't work the first time because it will eventually.
7. Don't ask me where your seats are
They stick us at the entrances and I have no knowledge on how the venue is set up. And don't ask me because I have more tickets to scan behind you. Your best bet is to ask an usher inside or read the signs.