As a telemarketer, I understand what's its like to be the customer, but I don't understand when customers are outright rude. I understand what it's like to get random calls wanting to scam you, but I don't understand when people automatically think that's who I am. Here are 13 things to keep in mind next time you receive a call from a telemarketer.
1. Don't lie.
You know what the most annoying thing is about my job? People acting like they know what I'm talking about just to get me to shut up. Most of the people who say "NO!" do this.
2. We know you're tired of the stupid calls.
We get them just as much as you do.
3. Don't be rude.
So is it me, you aren't interested in our amazing and FREE offer, or do you think I'm a scammer?
4. Stop acting like we are wasting your time.
Because your wasting ours.
5. Listen.
You're more than likely going to be interested, but stop just nodding and ignoring what I have to say. Many times this happens they act like they know what I'm talking about when, clearly, they don't.
6. We got your phone number because YOU took the survey.
You should have not taken it then or give us your number if you're so angry.
7. Don't hang up.
I've had encounters with those who took our survey in store then I say three words before they hang up.
8. Don't make false impressions.
LET ME SPEAK. WE ARE NOT TRYING TO SCAM YOU.
9. It's OK if you aren't interested.
Just be nice and respectful about it, please.
10. We aren't allowed to be mean on the phone.
But that doesn't stop us from telling each other that your a jerk (and that's the nice way of putting it).
11. Have patience.
This goes back to being RESPECTFUL. I had one guy who just passed the phone to his wife he was so mad.
12. Have patience again.
Give me time to find my rebuttal before hanging up!
13. Remember I'm a human just like you.
I understand your viewpoint, and I do have feelings.