You need to have thick skin in this line of work.
Start writing a post
Adulting

10 Struggles You Know to Be True If You've Worked in Customer Service

You need to have a thick skin in this line of work.

24
10 Struggles You Know to Be True If You've Worked in Customer Service

Customer service: arguably the worst industry in terms of human interaction. From the Starbucks barista behind the counter, the helpline representative on the phone, to the Lowe's employee helping you find that wrench, it's just miserable across the board. Nobody actually likes working in customer service, even if they say they do. That B.S response of, "I just love working with others and helping people find solutions to their problems," is a complete and utter lie. Honestly, props to all of us who been through it all, because trust me, it's hard to motivate yourself to go to work each day. If you've worked in customer service, here are just a few struggles you can relate to...

1. That middle-aged mom who you know is gonna ask to speak to the manager

Pro tip: 9/10 times, these women will sport this haircut and/or will have names like Karen, Diane, Sharon, or Tammy. Beware.

2. Never knowing your work hours far enough in advance

Oh your friends want to take a road trip in two weekends? Too bad you don't know your work schedule that far out. Good luck asking off!

3. You have a hiding spot somewhere in the back away from coworkers & customers

Don't lie, on your second or third day you scouted a secret corner where no one can find you. Check your phone, take a breather, but whatever happens, don't get blow your cover!

4. When the customer thinks they know more than you

Oh, I'm sorry? I wasn't aware that you also worked here? Please don't tell me how to do MY job, thanks.

5. Entitled customers assuming they're better than you

Like, excuse me? Who do you think you are? I will not "fetch you" a new size or pickup that dirty napkin you just threw at me. We are human beings, just like you.

6. When the store closes at 10PM and someone walks in at 9:58PM

NOW? YOU PICK NOW TO COME IN?!

7. Customers who ask for a suggestion and they end up ordering something completely different

So you asked for my opinion because...?

8. Dealing with people who demand their money back AFTER they've finished consuming their food or drink

"I really just didn't like this". B*TCH YOU DRANK THE WHOLE THING THO.

9. You best be on time to your shift, or else

Working an office job? Showing up a few minutes late to your desk won't do much harm. But if you so much as clock in at 9:03 instead of 9:00, you best be prepared to face the wrath of Satan.

10. Being asked the most stupid, senseless questions

Does the sugar-free ice cream contain sugar? Will this 2 month old expired coupon still count? Do you guys sell _____ here?

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
Featured

7 Reasons SoCal Rocks!

75 degrees and sunny, plus, no humidity. I mean do I really need to say more?

345
woman in black and white long sleeve shirt carrying girl in red jacket in Venice beach
Photo by Jeff Hopper on Unsplash

SoCal summers are the best summers by far, and honestly, no argument is needed. But, if you aren't sure why SoCal summers are the best, here are 7 reasons why!

Keep Reading...Show less
Entertainment

25 Lyrics for Selfie Captions

Because let's be honest, we all use lyrics.

53043
woman takes a selfie for social media
Pixabay

Sometimes you can't think of the perfect caption for your Instagram post. I love using lyrics as my captions because there's so many great lines in songs that just seem to fit in the moment. Here are some lyrics that could work for your selfie or pictures of you with your friends!

Keep Reading...Show less
Entertainment

Bruce Springsteen's Top 7 Lyrics

Everything Bruce says in his classic rock songs.

19638
bruce springsteen album cover born in the usa

Anyone who was born and raised in New Jersey (or anywhere really) knows of Bruce Springsteen, whether or not they like him is a whole other situation. I hope that his hundreds of classic rock songs and famous high energy performances, even in his sixties he can put on better concerts than people half his age, are at least recognizable to people of all ages. Love him or hate him (I identify with the former) you have to admit that some of his songs and interviews have inspirational quotes and lyrics.

Keep Reading...Show less
Lifestyle

New England Summers Are The BEST Summers

Why you should spend your next summer in New England.

2809
Marconi Beach

Three years ago, I chose to attend college in Philadelphia, approximately 360 miles away from my small town in New Hampshire. I have learned many valuable lessons away from home, and have thoroughly enjoyed my time spent in Pennsylvania. One thing that my experience has taught me, however, is that it is absolutely impossible to beat a New England summer.

Keep Reading...Show less
Entertainment

Fibonacci Sequence Examples: 7 Beautiful Instances In Nature

Nature is beautiful (and so is math). The last one will blow your mind.

238744
illustration of the fibonacci sequence
StableDiffusion

Yes, the math major is doing a math-related post. What are the odds? I'll have to calculate it later. Many people have probably learned about the Fibonacci sequence in their high school math classes. However, I thought I would just refresh everyone's memories and show how math can be beautiful and apply to physical things everywhere around us with stunning examples.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments